Front door issues

ShaunD · Jan 14, 2024 11:43 am

Hi All,
I've added pics of our front door. There is a large gap where the doors meet; rain, dust/debris come through the gap and when it's windy it makes a whistling noise.
Also the edges of the doors are sharp metal. My young Daughter cut her foot pretty badly on it.
All of the doors and windows for our build were custom made and cost a lot of money. Cost of the front doors/window entrance $15,000
I expected the finish to be perfect.
Am I right to complain? Like ⋅ Add a comment ⋅ Pin to Ideaboard ⋅

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Althom · Jan 15, 2024 9:55 am

That gap under/between the doors is ridiculous.
Hope you haven't paid for that sub standard work?

building-expert · Jan 15, 2024 10:34 am

I hate to beak it to you, there is no such thing as perfection, it's merely an illusion for the deluded. There are merely standards: unacceptable, acceptable and premium. Paying a premium price does not always mean you will get what you pay for. Without a reference standard and checking and ensuring that the specification is being met you are merely throwing a dice.
Internally fitted door seals and attention to side brush seals should fix your problem, and rasping out any sharp edges.
What did your private inspector say about it?

ShaunD · Jan 15, 2024 10:45 am

Althom

That gap under/between the doors is ridiculous.
Hope you haven't paid for that sub standard work?

Unfortunately I paid $15,000 for the entry doors/windows. The quality of the doors and windows through the whole house is pretty poor for what we paid.

ShaunD · Jan 15, 2024 10:46 am

building-expert

I hate to beak it to you, there is no such thing as perfection, it's merely an illusion for the deluded. There are merely standards: unacceptable, acceptable and premium. Paying a premium price does not always mean you will get what you pay for. Without a reference standard and checking and ensuring that the specification is being met you are merely throwing a dice.
Internally fitted door seals and attention to side brush seals should fix your problem, and rasping out any sharp edges.
What did your private inspector say about it?

Private inspector??

building-expert · Jan 15, 2024 10:54 am

yes, who checks that you are getting what is in the plans and specifications and to appropriate standards?

ShaunD · Jan 15, 2024 12:26 pm

Naively I wasn't aware of private building inspectors. I assumed incorrectly that because our builders had worked on many high end builds that the quality would be superior to some of the cheaper houses we had built in the past. Our building designer made a lot of mistakes as well and when we challenged the designer and builders on site, we were met with a united front from them, with no one taking ownership of the mistakes, and we ended up having to pay for mistakes to be fixed.

building-expert · Jan 15, 2024 12:35 pm

ShaunD

Naively I wasn't aware of private building inspectors. I assumed incorrectly that because our builders had worked on many high end builds that the quality would be superior to some of the cheaper houses we had built in the past. Our building designer made a lot of mistakes as well and when we challenged the designer and builders on site, we were met with a united front from them, with no one taking ownership of the mistakes, and we ended up having to pay for mistakes to be fixed.

I recommend someone reviews your building contract and your build to see if there are other issues

ShaunD · Jan 15, 2024 12:38 pm

Appreciate your time to reply

ECOECO · Jan 15, 2024 1:25 pm

How is the door supposed to keep the weather out?
How will it contribute to the energy rating, leaking air as it does?
The quality of manufacture is terrible.

I notice the sill is set down into the slab, they may have made a calculation error in the overall door size to cause the gap.

Can you post all the markings on the glass?

ShaunD · Jan 15, 2024 6:34 pm

The doors do not keep the weather out, we have rain and debris and bugs coming through the gap and when you open the doors after it's rained the brush seals on the bottom of the doors spread water across the floors.
We're pretty gutted that we paid so much money and the quality has been awful. Also sad that the builder accepted it.
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ECOECO · Jan 16, 2024 10:39 am

The glass is compliant. The door is not. It's a builder's problem. Let me know how you go...
Ed

obiwon · Jan 31, 2024 12:39 pm

AS2047 Section 6 Page 31 speaks to Construction/Tolerances of Windows and external glazed doors in buildings

Check also New South Wales Guide to Standards and Tolerances, i just looked at the 2017 version.

Google search this term without quotations "nsw guide to standards and tolerances 2023 .pdf site:au"

If your not in NSW, doesnt matter, all ther standards and tolerances are roughly the same for each state as they just restate whats in the NCC and referred Australian Standards.

If you want to check the actual standard, you can do this for free if you go to readerroom (dot) standards (dot) org (dot) au

Replace (dot) with and actual "."

register, verify your mobile number then lookup AS2047 and read it. You can read three (standards) for free - then, wait for it, you have to wait 12 months before you can read three more - LOVE IT :-)

Stingy Bastards!

You used to be able to read the standards for free up until 2018 when Standards,org and the National Libraries had an altercation of payment of Licensing fees. Let me just say, i back the National Library President who was batting for consumer access. Standards are way too expensive and restricting access to consumers is ridiculous for situations you just need to get the facts about something.

Anyway, rant over, with the NSW standards and tolerances go to:

Page 45 - Windows and Doors

Section 9.1, 9.2

9 Windows and doors

9.1 Installation of external windows and doors Unless documented otherwise, external windows and doors are defective if they are not installed and flashed in accordance with the manufacturer’s installation instructions.

9.2 Weather-tightness of windows, doors, and window and door frames Window frame and door frame installations are defective if, due to the builder’s workmanship, they leak or cause unhealthy or dangerous conditions, loss of amenity for occupants, undue dampness or deterioration of building elements. Windows and doors are defective if, when closed, they allow the entry of water. Water entry through doors is not defective if they are not intended to prevent water entry. For example, vehicle access doors. Windows and doors are defective if they are not sealed in accordance with the requirements of the Building Code of Australia, where required.