Hi,
we are building a new house with a builder and have installed Aluminium powder coated windows.
the problem we are having is there a scratches, some back to the aluminium and rub marks from transport, on the frames.
the window company who supplied to the builder has stated that they are acceptable via the building code, if you are unable to see the scratches and rub marks from a distance of 1.5m from the windows. we can see them and they say that they are acceptable.
it is easy to replace the windows ( wind out) but the frames are another matter
is there a standard on window finish to what is acceptable.
do we have the right to request that the windows be replaced, even though they have been architraved
is there anyone else had similar problems.
look forward to your reply
Ian