Browse Forums Windows & Doors 1 Oct 22, 2012 2:52 pm We have a lot of Jason brand aluminum sliding windows in our house. Unfortunately the quality of the rollers isn't very good, and they seem to wear out really quickly, which causes problems, such as the frame around the sliding part coming off due to the resistance when sliding. Rather than keep replacing the sub-standard plastic rollers, I've been thinking of retrofitting stainless steel rollers, however I've been told that this will quickly wear out the aluminum tracks. Is there a replacement track that can be retrofitted to the existing track that's part of the whole frame? Has anyone tried to replace the rollers with better ones? Re: Sliding aluminum windows tracks 2Oct 22, 2012 5:14 pm koborrow We have a lot of Jason brand aluminum sliding windows in our house. Unfortunately the quality of the rollers isn't very good, and they seem to wear out really quickly, which causes problems, such as the frame around the sliding part coming off due to the resistance when sliding. Rather than keep replacing the sub-standard plastic rollers, I've been thinking of retrofitting stainless steel rollers, however I've been told that this will quickly wear out the aluminum tracks. Is there a replacement track that can be retrofitted to the existing track that's part of the whole frame? Has anyone tried to replace the rollers with better ones? I have never heard of this being a major problem.Are the tracks unusually dirty from wind blown grime from building sites? If the sashes are not so heavy,any material will do. I would complain to Jason, they could easily give you new ones, they are cheap items. Ed "ECOECO" At 'EcoEco', we design windows, we design the best windows, we do it for you, so that when you’re happy we are happy. Tel. 1800 326 326 Re: Sliding aluminum windows tracks 3Oct 22, 2012 5:38 pm The tracks are usually clean. Are you saying the rollers are 'cheap items'? I found they're $20 for a pack of two at Bunnings, something I wouldn't call cheap. Seems like they wear down after a couple of years use, which I don't find acceptable. I put it down to the cheap plasticy material they're made from, which seems to wear a flat spot very easily. Re: Sliding aluminum windows tracks 4Oct 22, 2012 5:44 pm koborrow The tracks are usually clean. Are you saying the rollers are 'cheap items'? I found they're $20 for a pack of two at Bunnings, something I wouldn't call cheap. Seems like they wear down after a couple of years use, which I don't find acceptable. I put it down to the cheap plasticy material they're made from, which seems to wear a flat spot very easily. Talk to Jason... Ed "ECOECO" At 'EcoEco', we design windows, we design the best windows, we do it for you, so that when you’re happy we are happy. Tel. 1800 326 326 Re: Sliding aluminum windows tracks 5Oct 22, 2012 5:50 pm I have talked to Jason before, and even been to their head office to complain, they jumped to the conclusion that the tracks must be dirty (not true). They did give me some spare rollers for free though, which have since worn out again Not sure, but it seems like the rollers aren't rated for the weight of the window. I have one smaller sliding window which I haven't needed to replace the rollers at all for the last 4 years, and it slides very smoothly. But the other larger (and heavier) windows require constant roller changes, and don't slide as smoothly. Re: Sliding aluminum windows tracks 6Oct 22, 2012 5:54 pm Just out of curiousity... Does anyone else here have Jason sliding windows... how long have you had them for? and have you needed to replace the rollers at all? Wonder if they've changed the design or something since my windows were manufactured? My house was built 2007. we have a standard size and often we have a lot of variety to choose 0 3579 Thanks Chippy,I do have one that I levered out. I'll try to find a brand name on the windows then do some searching. Here is a photo where you can see how worn they are. 2 7961 We are looking for sliding doors which are 5 metres tall. There are a few European options. Any manufacturers in Australia or distributors? 0 5044 |