Browse Forums Windows & Doors Re: Builder uses Dowell Alum windows 21Jul 28, 2015 12:11 am I used sun holder tilt n turn thermally broken windows and bi folds with wood look aluminium ,amazing thick aluminium , pity the service does not match the product, product 10 out 10 , service 5/10. Re: Builder uses Dowell Alum windows 22Jul 28, 2015 12:57 am Oh dear me, my builder is planning to use GJames, will need to check if they're ok. Re: Builder uses Dowell Alum windows 23Jul 28, 2015 11:40 am No worries TomCat. What upset me with Dowell is that everyone I talked to there agreed that it was a stupid decision to supply doors with those rollers, but with every email (electronic trail) they denied any fault. I have done some research on this matter and I'm led to believe that at that time and (maybe even now) they didn't have a nylon wheel that is/was rated to carry a 60-70 Kg 1200mm x 2400mm glass sliding door even the few nylon wheels they sent to me came through a third party (retailer.) I tried to buy some recently and the nylon version (@ $30 each) were still rated at 20Kg per wheel according to the catalogue.
Anyway I'm moving on now but I feel a lot better getting it on here. You'll be relieved to know that I'm not really a Hitman. Cheers Roy. Re: Builder uses Dowell Alum windows 24Jul 28, 2015 2:23 pm TomCat hitman816 I'm glad I finally got someone's attention even if it's just the mangy four-legged variety. Sorry my bad! Actually, seriously you have got my attention wonder if they are still making with steel wheels. Hopefully they have realised this error and rectified so Goody and me are ok. You'd think that with four years passing would do it. And wonder how a big company like that could make such a fundamental error. Will look at this now when next on site. Sorry Hitman for discounting your problem. I misjudged you as a competitor badmouthing someone else's product - I didn't read properly. The mangy cat I shot off an email to Dowell to sus out what they produce now. I will let you know in this thread if I get a reply. Re: Builder uses Dowell Alum windows 25Jul 28, 2015 6:54 pm hitman816 No worries TomCat. What p--ed me off with Dowell is that everyone I talked to there agreed that it was a stupid decision to supply doors with those rollers, but with every email (electronic trail) they denied any fault. I have done some research on this matter and I'm led to believe that at that time and (maybe even now) they didn't have a nylon wheel that is/was rated to carry a 60-70 Kg 1200mm x 2400mm glass sliding door even the few nylon wheels they sent to me came through a third party (retailer.) I tried to buy some recently and the nylon version (@ $30 each) were still rated at 20Kg per wheel according to the catalogue. Anyway I'm moving on now but I feel a lot better getting it on here. You'll be relieved to know that I'm not really a Hitman. Cheers Roy. I called GJames today, all residential siding doors have Nylon wheels. Only the heavy commercial ones have brass wheels. Hitman816, do you have a pic of the nylon verses steel wheels? viewtopic.php?f=31&t=75739&p=1299716#p1299716 Re: Builder uses Dowell Alum windows 26Jul 28, 2015 8:38 pm The steel wheel version that ate my door tracks are of the same appearance as the nylon version physically except that the carriage is fabricated from white plastic and has the steel wheel whereas the nylon version has a black carriage and black nylon wheel. When I work out how to attach a pic I will do that. I'm not familiar with G James products but you should save their reply to you. Re: Builder uses Dowell Alum windows 27Aug 01, 2015 7:32 am Haha, yeah I'm not really a cat either (rather be a dog) but some might still argue mangy teehee Re: Builder uses Dowell Alum windows 28Aug 01, 2015 9:27 am The real problem is that the window design is copied across the industry. As hitman pointed out we are looking for larger expanses of glass (realistically 1200x2400 isn't that big) with greater weight. That many of the designers simply scale up the point load design of traditional sliders just doesn't work. The galvanic corrosion concept is good but unlikely to be the major contributing factor as it is more likely that the Al track will deform (as all the load is on the very thin lip) quickly due to shock or vibrations. So whilst a change of material will help it's more important for the current slider designs to readdress the loading conditions. The best way consumers can help themselves is to look at the track (multiple tracks per wheel or wider track will help). Engineers have been designing sliding doors / portals for over 100 years and I reckon Al gets treated wil caution when it is the only material choice. Edit: I just re-read my post and it doesn't really help anybody here sorry Using my LG-G4 to bring you this update. Re: Builder uses Dowell Alum windows 29Aug 02, 2015 4:06 pm The track is guaranteed 6 years. .. Each door is engineered with its rollers to perform. We just invested in a new roller design to enable heavier panels. Ours is designed to take 200kgs. Ed "ECOECO" At 'EcoEco', we design windows, we design the best windows, we do it for you, so that when you’re happy we are happy. Tel. 1800 326 326 Yep, very good point. I’ll do more research and see what figures I get. Thank you! 8 2462 Depends... Brick veneer required the window to be attached to the house frame, this is usually achieved by screwing through the timber reveal into the frame. There are… 1 4611 |