I have recently obtained a certificate from the certifier, purportedly issued by the glazier. However, doubts have arisen regarding its authenticity due to several reasons.
Firstly, the certifier has shifted responsibility to the Builder, who, in turn, is refusing to provide clarification and is seemingly oblivious to the situation.
To validate the certificate, I need to confirm if it aligns with the requirements outlined in AS1288 - 2021 Section 5, clause 5.23.1 & 5.23.3, AS2047-2014 clause 8.1 & 8.2, and NCC 3.6.1, as indicated in the document.
The manufacturer is registered with AGWA, and compliance with their specifications is crucial for the glazing and frames.
However, the certificate I possess appears to contradict these requirements significantly. Notably, it lacks the NATA logo, crucial for authenticity verification. Moreover, the signatory has not provided their last name or the date of signature, raising further doubts.
Additionally, the frames and glazing lack the necessary logos/marking, especially in high-traffic areas such as sliding doors and windows situated at ground level exceeding 500mm.
Furthermore, the certificate lacks essential documents such as test reports or performance solutions, which are vital for assessing compliance.
I have raised the issue with Fair Trading. Any thoughts? Do your frames and glass have the logo and manufacturer details? Have you been provided with a performance solution?