Hi,
We had our balcony / deck waterproofed and tiled 4 years ago and it has now developed a leak.
In order to get the builder to take action we have had to go to Fair Trading.
The builder performed some work to the perimeter of the deck to try and address the issue but it has not. Their new plan is to do further testing, and if there is still an issue then they say the final answer would be to waterproof over the existing tiles and re-tile on top of that.
Is this an appropriate thing to do? The builder has become aggressive so I want to know if they are playing by the book doing this or if they are taking short cuts that will put my home at further risk.
Thanks