Browse Forums Heating, Cooling & Insulation Re: Radius for AC gas piping 8Jun 29, 2018 7:15 pm Firstly, start documenting everything including a timeline of events. See here https://www.accc.gov.au/consumers/consu ... guarantees This outlines your rights and where you stand. When purchasing goods or services, it should function as expected. What I would be doing is sending written request to the business requesting they complete the works in a timely manner to a professional standard which is what you paid for. If you need assistance you could also try consumer affairs victoria. https://www.consumer.vic.gov.au/ You could have the installation inspected by another air conditioning company and go back to the installing company with the report of defects which they are required to fix or remedy. You may be out of pocket on this. Contact the VBA and request a plumbing inspector inspect and audit the installation. They would be able to issue a notice to the installing company to come back and make good in a timely manner anything of substandard quality. You can voice your concerns with the inspector about the pipe run and even how the indoor unit is situated and the inspector can advise if it's in breach of any plumbing regulations or not. You can call them on 1300 815 127 or lodge an enquiry through their website here http://www.vba.vic.gov.au/about/contact-us If you cannot get the installing company to finish the installation, maybe look into engaging another company to finish and pass the costs on to the installing company through VCAT. Maybe seek legal advice from a lawyer versed in consumer law but if an installation took over 12 months and is still not finished then it's not going to look too favorable to the installing company. hth Edit: I'd suggest holding off posting anything to youtube, etc in case it has to go legal. 4 10821 I want to build a decking to the drawn shape outlined in black. The problem is how close can I build to the gas hot water unit? Will I be able to build around it and be… 0 20224 you need a fridgie to answer but I would think you vac the whole system then add gas if you have a leak, unless it is new install with the gas already loaded, in that case… 1 3656 |