Browse Forums Heating, Cooling & Insulation 1 Jun 21, 2017 11:00 am Hi All - I hope i'm posting in the right area. Just looking for some advice on an issue which has come just come up at our 1 year inspection with Henley. It turns out they forgot to install insulation in the ceiling - Yes, the entire ceiling. We only discovered this a couple of days ago when a Henley representative came out for the 1 year inspection. He popped his head up in the manhole to check on the insulation and informed me that it was missing. So, Henley have booked the insulation company to come out and install it. My next course of action is to write to Henley and demand that they cover a portion of my Heating and Cooling bills for the last 12 months as they are without doubt way higher than they should have been. My questions are, Who is responsible for signing off that the House is 6 Star Compliant? Is it a representative from the VBA or someone internally at Henley? Also, if Henley decide not to come to the party, who should I approach in order to make them compensate me? Moral of the story, when you have your handover inspection - Don't forget to check inside the roof. Thanks Seb Re: The Case of the Missing Insulation 3Jun 21, 2017 12:03 pm Not sure. I would have thought someone from an impartial organisation is required to sign off on the work done (or in this case, not done). Who ever did should lose their job. I wonder how many others out there are unknowingly in the same situation... Re: The Case of the Missing Insulation 4Jun 21, 2017 12:12 pm Sabba I would have thought someone from an impartial organisation is required to sign off on the work done (or in this case, not done). Who ever did should lose their job. Well, not sure that I would be so quick to call for someone's job, but I'd certainly look at who signed your occupancy certificate and start there. Re: The Case of the Missing Insulation 5Jun 21, 2017 2:04 pm Building Surveyor would rely on the insulation certificate for the occupancy permit. Either BS dropped the ball and issued op without the certificate or else someone supplied a false certificate. If you had an independent inspector to inspect your home prior to handover this would have been picked up. For a decade now I have been finding poorly installed or missing ceiling insulation in new and established home. Just because there is a certificate it does not mean insulation is properly fitted. Foremost Building Expert in Australia,assisting with building problems/disputes, building stage inspections,pre-contract review advice for peace of mind 200 blogs http://www.buildingexpert.net.au/blog Re: The Case of the Missing Insulation 7Jun 21, 2017 5:41 pm my brother rented a new unit in pakenham, victoria and found it difficult to heat and cool finally had a heater tech come out to check the ducts in the ceilings the insulation batts were still in the bags up in the roof cavity somebody put them up there and then forgot to install them Re: The Case of the Missing Insulation 8Jun 21, 2017 6:17 pm Deja vu! I have seen that a few times. Foremost Building Expert in Australia,assisting with building problems/disputes, building stage inspections,pre-contract review advice for peace of mind 200 blogs http://www.buildingexpert.net.au/blog Re: The Case of the Missing Insulation 9Jun 21, 2017 6:43 pm Well... I hope it serves as an example for other first timers. Don't trust a certificate. Definitely worth paying an independent inspector to go through the property with a fine-toothed comb - Even if the builder tells you that it will slow things down, which is clearly to avoid being held responsible for their stuff-ups. Hey guys building a new place through a volume builder and just wondering if i should complain to the site supervisor as we just had plasterboard installed. Looks like… 0 11273 DIY, Home Maintenance & Repair Hi all, I’m in a house built 7 yrs ago. One bedroom wall faces East and gets strong morning sun. It’s a gyprock wall with hebel exterior. One section of the wall,… 0 2316 To my understanding early saw cuts are to control shrinkage cracks, so doing them now would be pointless. Control joints may reduce ugly cracking during periods of soil… 3 9862 |