Hi I have an issue which I don't know how it will be fixed. So before our build our builder said our house doesn't meet the minimum 6 star energy requirement and we had to increase our wall and ceiling insulation as well as some double glazing. Anyways when the batts were put in I checked they were all in the right spots but im no expert so I have no idea what r2.0 or r3.0 should look like. Anyways our SS at the time said he checked them and they are fine.
But after handover when we were going through all our compliance certs we noticed the pink batts cert said R2.0 for walls instead of R3.0 and R3.0 for ceiling instead of R6.0..
we've emailed them but they are closed for the holidays but can the wall batts be replaced??? What happens now. I know there's the option to refund us but can if they were required for 6 star can it stay like that???