Browse Forums Heating, Cooling & Insulation 1 Feb 23, 2010 8:19 pm Hello all. . . we had our aircon installed yesterday. . . cost us $9500. This is a 205kg aircon unit, installed on two concrete paving slabs on a pile of sand. . . it's not even screwed into the wall or anything. . . is this installation normal? We were expecting a formed solid concrete slab to be laid! Note that we didn't have the aircon done through our builder, but through a separate contractor. . . Like ⋅ Add a comment ⋅ Pin to Ideaboard ⋅ Like ⋅ Add a comment ⋅ Pin to Ideaboard ⋅ Re: Your opinion on this installation PLEASE! 2Feb 23, 2010 8:49 pm It seems to be normal with it very commanly also used for hot water services also. I dont like it like as movement will cause strain on the plumbing, however since they are not concreters the only thing that they could have used normally are galvernised brackets. In this example though it not your normal narrow condensor so it wouldnt have been solid on brackets as it comes to far out from the wall. In hindsight you should have organised a small concrete slab. I made mine using a wheel barrow a bag of cement, some crush rock and sand and a shovel. Re: Your opinion on this installation PLEASE! 4Feb 23, 2010 9:12 pm I thought ours could have been better but at least it's virtually flat on one concrete slab. It's actually sitting on some rubber feet on the concrete, for the vibration I suppose? We had ours done through a separate contractor too, and in retrospect it might have been useful to talk to each party about what was best to do as that side of the house is on quite a slope. We assumed since we were paying for their expertise they would, you know, do what they needed to do. The only thing was that because of the slope hubby came out one weekend and levelled the area where the compressor would go. Nothing special, just some flattening to save them some digging. So like I said, the unit is sitting pretty flat on a concrete slab (provided by them as far as I know) which is on a small area of levelled ground. It doesn't look like you really have a slope, just a rather uneven pile of sand? I wonder if there was some confusion over who was responsible for doing a suitable base for the compressor? Seems to me they should have sorted things out, not just gone ahead and installed the unit like... THAT! I mean they couldn't even flatten the sand and stomp it down? If this is typical of installations these days maybe it's because people are being led to believe it's the way it's done. If it's up to the homeowner to provide anything beyond some pavers and a rough pile of sand then they should be informed of that in a timely manner so they can make arrangements. But I think it's just sloppy work. Re: Your opinion on this installation PLEASE! 5Feb 23, 2010 9:35 pm No Jodge, it's not good enough. The problem is that the air-conditioning contractors generally don't provide the slab for the outside unit to sit on. If you read the fine print on our quote, I expect you'll find words to the effect that it's up to you to do so. But, in an effort to get your business, they were probably reluctant to spell that out. Was the matter even discussed at the time the unit was installed? At the very least, the sand could've been levelled (and, ideally, compacted) before the concrete paving slabs were plonked on top. So, now you're left with the problem of supporting the unit while you build a suitable base for it. We had a similar problem in our old place when the paving under the a/c unit subsided. In the end, I paid an air-conditioning contractor to disconnect and remove the outside unit and replace it later in the day after the paving problem had been fixed. ( BTW. that outside unit failed prematurely few months later - related or not? Anyway, it was under warranty so I didn't fuss about it too much.) I guess, in your situation, I'd do the same again as soon as I'd decided on the type of path down that side of the house. At least paving would mean the whole thing could be completed in a day, whereas a concrete slab would need a few days. The frustrating thing is that, if you had known, you could've had the paving/concrete in place before the unit was installed... Cheers zeke Re: Your opinion on this installation PLEASE! 6Feb 23, 2010 9:52 pm Thanks everyone. . . the contractor actually said "it's ok, the slab is included" when we asked about it, as we were going to have the builder create one for us at a paltry $132. He's coming out on Thursday to fix up our zones and 'hopefully' relocate the return air, so we'll get onto him about this then. I just can't see that this sand won't just gradually wash away with heavy rain and leave the unit just hanging there. Phil was able to rock the unit back and forth by just pushing it. What is the world coming to where we're expected to put up with this kind of ** workmanship? Re: Your opinion on this installation PLEASE! 9Feb 25, 2010 4:11 pm jodge Hello all. . . we had our aircon installed yesterday. . . cost us $9500. This is a 205kg aircon unit, installed on two concrete paving slabs on a pile of sand. . . it's not even screwed into the wall or anything. . . is this installation normal? We were expecting a formed solid concrete slab to be laid! Note that we didn't have the aircon done through our builder, but through a separate contractor. . . Like ⋅ Add a comment ⋅ Pin to Ideaboard ⋅ Like ⋅ Add a comment ⋅ Pin to Ideaboard ⋅ I wouldn't let it sit like that, you'll have gardens, paths and whatever else around there so it'll get even worse! Formed concrete as part of the slab might be ideal but failing that they could lay it on a concrete or even poly-crete (plastic slab). To go above the weep holes I had mine on "hat sections" (metal about 1.5 bricks high) sitting on rio'ed concrete path. Re: Your opinion on this installation PLEASE! 10Apr 17, 2010 8:36 am What's happened here in the end? It's just "amazing" what many "professionals" out there would be happy and proud to do. Just highlights how limited in thought is one of the pittiful "excuses" for substandard work by project builders - that some of their subcontractors do poor work only because they are paid peanuts by the builders - ??!??! I don't believe that at all. So, most of the underpaid workforce is doing a *** job only because they think they are poorly paid? "Nothing" to do with skill, knowledge, attitude and personal attributes ... My signature is distracting people from my wise posts ... Re: Your opinion on this installation PLEASE! 12Jun 21, 2010 5:04 pm Hello everyone! Well, we would have had a slab poured, and the builder was going to do that for us, but the aircon installers told us they had it covered. We had them back in and ripped them a new one. . . they said they were "always going to come back and finish off the job". . .yeah right! They finally brought some cement and concreted around the edge to keep the sand in place. It's not pretty but as least now the unit won't slide down the hill. Re: Your opinion on this installation PLEASE! 13Jun 22, 2010 10:50 pm I'm a installer myself and by the look of those pics i would be ashamed to to leave a job looking like that even my apprentice would do a better job than that . Something that size should have a concrete base and not just garden slabs and if you were to use garden slabs you would at least compact the sand and make it level. Building Standards; Getting It Right! 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