Hi guys, the floorboards of our investment property started to swell around the edges all over the floor. The house is just one year old and the floor is still under warranty. A guy from the flooring company came for an inspection today and he straight away blamed the tenants for somehow letting the moisture getting underneath the boards. He was confident in saying that even if we get it inspected by the Australian Timer Flooring association they will come to the same conclusion.
But the tenants swear that they always dry mopped the floors and even used towels to wipe off any extra moisture immediately after mopping. And I trust the tenants as they take really good care of the property and always watch out for faults/issues. Moreover, the tenants are raising the question like why would you have such floorboards that swell/bubble even with careful mopping.
What should be my course of action in this circumstance? Thanks in advance.
The damage is not too bad yet. So, it's hard to show them in the photos. But I am worried they might get worse over time. Like ⋅ Add a comment ⋅ Pin to Ideaboard ⋅
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