Browse Forums DIY, Home Maintenance & Repair 1 Apr 06, 2020 9:07 pm Hello there. 3 days ago, I found that the carpet right next to the ensuite bathroom was damp wet. I did not use water for a while and checked the water meter. The water meter did not move. I think it means no water leaks. After shower, I checked the carpet and it seemed not getting wet. So I think waterproof it ok. What I guess is... That night we had some rains. And next day rain stoppes. When it rains the carpet gets wet(damp). When the rains stops, the carpet gets being dried. So I am worrying that there might have some cracks or damage on the footing?? I feel like water is smearing to the carpet from the floor. My house is 5yrs old so I contacted the builder but the warranty has expired. I called insurance and they cover the damage only (such as carpet). Can anyone please help me what I can do? Whom do I need to contact? Plumber? Renovation company? Anyone else? Can plumber fix this type of problem? ( If not related to the pipes, water leak... the footing might have some problem or waterpoof seals need to be done??) I have no idea what to do. I have asked friends and neighbours but got no answers. Thank you. there was an event. The question is whether the builder had the insurance and whether the event was covered. The workmanship is a separate conversation. 10 23739 I thought this would be a popular question but I haven't been able to find any similar posts. Perhaps I'm wording my searches wrong? When you have car insurance and the… 0 6615 DIY, Home Maintenance & Repair The workmanship is lifetime guarantee by "the insurer", not the builder. They will of course ask the initial builder to rectify and if they don't they will appoint… 7 5049 |