Hi, I was wondering about your thoughts on kleenmaid products, reliability etc. I was also wondering if anyone uses or has used the Kleenmaid dishwasher DW29X or the Kleenmaid oven FEG905X. What are your thoughts on these products.
Thanks
Browse Forums Kitchen Corner Re: Kleenmaid Products 11Feb 01, 2009 8:54 pm We purchased a Kleenmaid oven with a 5yr warranty. After 1yr of use it started to play up.
The service men came out twice and told us off for cooking foods with oil on them, like a roast! "No madame, no oil should be used on any foods inside the oven cavity, it spits and splutters everywhere" They were not keen on giving us the exact cause of fault but made it very clear that it was irreparable. The service dept were very rude and unobliging to either fix the oven or replace it, rather, offered us something like 25% off the initial purchase price. They even said they didn't care if we went to consumer affairs or plastered their unsatisfactory service all over the web as there was a clause within the warranty that gave them the right to withdraw the warranty. (Consumer Affairs totally disagreed by the way) Anyway, to cut a long story short we finally got a full credit back from them which means that I still have to purchase one of their products, (thinking saucepans), and the oven.....well a very nice chap came and removed the fan which had completely corroded and all is good. I'm afraid Kleenmaid is not for me. |