Browse Forums Finishing Touch 1 Mar 02, 2008 12:42 pm On Friday I went to Bunnings and bought 2 litres of (what I thought was) Green Glacier quarter strength. DH then painted my baby daughter's room and used the whole can in one coat, so asked me to buy more. This time I went to a different Bunnings.
When I saw the colour on the wall I thought how much more intense it looked than on the colour card and I wondered if I could live with it like that. (It was a bit like kryptonite) Then we opened the second can and realised immediately that Bunnings had initially given us full strength Green Glacier and that was on the walls instead of quarter strength . I was furious because it was such a waste of DH's time not to mention the $46 can of paint! So I stormed down there this morning and demanded my money back even though the paint can was empty. Fortunately they could see I was genuine and after lengthy discussions, they gave me a refund. Now DH is going to use the 1/4 strength paint to go over the room so I hope it turns out okay. Will probably be darker than I wanted, but I can live with that. So lesson learnt - always open the tin and check the paint before I leave the store! Re: Bunnings sold me the wrong colour paint grrrrrrr! 2Mar 02, 2008 12:46 pm Everytime i've bought paint from Bunnings, they've shown me the colour before sealing the tin????
Glad you went back and gave it to them!!!!! Shame to waste your DH's time and effort though.... Hopefully with the 2nd or 3rd cost, you should have the correct colour? Would love to see the final effect??? Can you show us some pics when it's done???? Re: Bunnings sold me the wrong colour paint grrrrrrr! 3Mar 02, 2008 12:52 pm How many times have I posted……..do not buy paint from B’s!!!!!
If you want your paint mixed professionally, go to a paint store. I have clients saying the same thing Cathski. Check your paint from wherever you get it from……put it on a piece of white paper and fan it till it dries. Then check it against the swatch you chose it from. I never leave the store with out putting it on my finger and then onto the swatch. Internal and External Building and Colour Consultant Online - Worldwide http://www.denovoconcepts.com Re: Bunnings sold me the wrong colour paint grrrrrrr! 4Mar 02, 2008 12:57 pm Michelle How many times have I posted……..do not buy paint from B’s!!!!! If you want your paint mixed professionally, go to a paint store. x2. Go somewhere where they have computer colour matching. Same colour eveytime you go back for more. Re: Bunnings sold me the wrong colour paint grrrrrrr! 5Mar 02, 2008 1:34 pm On one of my regular visits to Bunnings recently, I needed some assistance. Found the girl at the paint counter helpful, but had to wonder......
Her hair was dyed (?) lime green down one side! Maybe her job is checking the paint colour, and she's a bit short-sighted Ash. Re: Bunnings sold me the wrong colour paint grrrrrrr! 6Mar 02, 2008 1:36 pm No……that’s what happens when you mix the paint with a electric cake mixer! Internal and External Building and Colour Consultant Online - Worldwide http://www.denovoconcepts.com Re: Bunnings sold me the wrong colour paint grrrrrrr! 7Mar 02, 2008 2:40 pm A number of years back, in our first house, we got all the paint from bunnies. We'd chosen a number of colours from chips, but 3 of the 4 didn't come close to what they chip was - we were fed the excuse that it's variations in the printing process blah blah, and it dries differently. They tried to tell me it will dry lighter - but it went darker! (as most paints I've used do).
Their so-called colour professional (not sure if it was their staff or a contractor) told us we couldn't have serenity as a loungeroom colour, as it would look like a kids bedroom. Serenity 's a very pale mauve/lavender colour - almost like white with a hint of purple. I ignored her, and it turned out great. So good in fact, that we painted our 2nd house lounge/dining the same! We went with her choices in 2 of the bedrooms though, and I hated it. I ended up blending 50/50 the mixed wall colour with ceiling white to lighten it up! Then we got our 2nd place. I got all my paint to redo the whole house last May, from a local paint supplier. Buying in 10L buckets saves some $$ (3 of the bedrooms are the same scheme, and the lounge/dining enough for it's own 10L) but I still ended up with a handful of 4L tins too. The total cost difference over bunnings was enough to buy a carton for my mate, and a box of pepsi-max for me! AND..... The most important part.... We got really, really good service, and not only the attention to detail with getting everything right & advising on coverage, roller covers & other stuff, but the owner/operator is an expert in colour choice, so when we couldn't decide on a feature wall colour in the main bedroom, he advised us (in a very non-pushy way). We still weren't sure of our choices, and his recommendation, so he said "I'll give you a written guarantee, that if you don't like it, I'll come & paint over it for you" I chuckled, and he said "don't laugh mate, I've never had to repaint anyone's wall yet" and explained his years of experience & professional training. He was dead right - it came out fantastic in the actual room - very different to what was on paper, and I never would have had the courage to choose the 2 colours he did.. I would happily pay more for that sort of service and advice - but he's even cheaper than bunnies, and for quality stuff too! It also made me realise how effective an experienced colour consultant can be - and the other end of the scale - how woeful other so-called experts are who have done it for 5 minutes...... Re: Bunnings sold me the wrong colour paint grrrrrrr! 8Mar 02, 2008 2:50 pm In defence of the people working for Bunning’s, it’s not their fault! It’s from LACK of training from Bunning’s themselves to their staff. Like a lot of things with Bunning’s!
You have to relies, as commodorenut said, the people in the paint shops get trained to do this. Commodorenut scooped by getting someone who even knew their colours and what to do with them as well! Why would you bother messing around with anyone else? Because its cheaper???? Look where that gets you…… Internal and External Building and Colour Consultant Online - Worldwide http://www.denovoconcepts.com Re: Bunnings sold me the wrong colour paint grrrrrrr! 9Mar 02, 2008 2:52 pm Cool
We have serenity in our main bedroom. Full strength on walls, and half strength on ceilings. We have another colour called passionate in our cornices and in a ceiling rose detail. We have not grown tired of the colours we chose. Think I posted a pic in the cornice thread. Ash. Re: Bunnings sold me the wrong colour paint grrrrrrr! 11Mar 03, 2008 7:24 am I don't think it's the training at Bonings, it's the crap paint measure system. Plungers, near enough is close when they add tints in. And as soon as you go half strength or heaven forbid quarter strength......they can't get the measurements small enough. Re: Bunnings sold me the wrong colour paint grrrrrrr! 12Mar 03, 2008 9:26 pm _Al_ I don't think it's the training at Bonings, it's the crap paint measure system. Plungers, near enough is close when they add tints in. And as soon as you go half strength or heaven forbid quarter strength......they can't get the measurements small enough. Internal and External Building and Colour Consultant Online - Worldwide http://www.denovoconcepts.com Re: Bunnings sold me the wrong colour paint grrrrrrr! 13Aug 19, 2008 6:47 pm Colour matching is a nightmare ..... if you can .... calculate coverage & get a little extra. Buy from a place that offers a colour matching service. But, still do not expect the computer to get it exact. How good a match depends on how often the computer is calibrated.
And be aware that paint companies re-issue colours on different cataloges and they can differ from batch to batch. One companies Antique White will not be the same as another companies. Even professional colour matching paint companies allow a .03% variation as standard. Don't want to discourage you but it's better to know these things. Timbacare - Save Your Furniture! We can help you revive timber furniture & flooring www.timbacare.com.au Re: Bunnings sold me the wrong colour paint grrrrrrr! 14Sep 05, 2008 9:59 pm This really scares me.
Is it fair to say that if you got a sample pot of a certain paint from Bunnings that when you go to get the real paint, it may be a totally different colour cause the sample pot was inaccurate? Do any professional painters get their paint from Bunnings or is it known not to? (and if any painters DO go there, is it a sign to steer clear of their services?) How the hell did I become a senior member!? I know nothing! Re: Bunnings sold me the wrong colour paint grrrrrrr! 15Sep 05, 2008 10:04 pm Grace…its not just Bunning’s that get in wrong, anyone can get it wrong!
I think some of Bunning’s staff may not have been taught very well to mix properly….its not the persons fault, just bad training. You should always check before you leave the shop that the paint they have mixed is the same as your colour sample. I to date have NOT met a painter who gets his paint from Bunning’s. Internal and External Building and Colour Consultant Online - Worldwide http://www.denovoconcepts.com Re: Bunnings sold me the wrong colour paint grrrrrrr! 16Sep 05, 2008 10:34 pm Hmm, wise words and good advice there. How the hell did I become a senior member!? I know nothing! Re: Bunnings sold me the wrong colour paint grrrrrrr! 17Mar 24, 2009 5:30 am Hi all, This is my first post after scanning the forums for many weeks. I felt the need to reply as this post particularly is full of miss information and I feel some needs to be clarified, even if the post is 6 months old. Firstly some information about me. I am a trade qualified painter with 14yrs experience in the trade (including managing a paint store). I have since chosen to work part time due to family commiments and now work for Bunnings in their Paint Department. These sort of quotes are full of misinformation which i will clarify for you. _Al_ I don't think it's the training at Bonings, it's the crap paint measure system. Plungers, near enough is close when they add tints in. And as soon as you go half strength or heaven forbid quarter strength......they can't get the measurements small enough. The paint measuring system used at bunnings is the same if not better then most paint store. At a minimum all paint outlets use a carousel or if they can afford it a computerised dispensing system. Both of these systems measure in the same standard, except the computerised dispenses itself. As for colours that can not be tinted to half or quarter strength that is correct as some tints will not break down to that amount and it generally only applies to sample pots not cans over 1 litre in size. Michelle I to date have NOT met a painter who gets his paint from Bunning’s. This is a true quote, but it also needs to be clarified that Bunnings does not deal with Dulux, Wattyl or Taubmans trade accounts so a trade painter would not buy their paint from Bunnings as they would be required to pay retail not trade price that they recieve from the appropriate trade outlet. Michelle In defence of the people working for Bunning’s, it’s not their fault! It’s from LACK of training from Bunning’s themselves to their staff. Like a lot of things with Bunning’s! You have to relies, as commodorenut said, the people in the paint shops get trained to do this. Commodorenut scooped by getting someone who even knew their colours and what to do with them as well! Training is an issue across the whole paint sales industry. I have seen an equal amount of mistints come out of trade centres as i have Bunnings. Human error will always be a factor in mixing paint. I know many trade centres that do not use staff with any paint training or knowledge as they can not afford to hire them and send them to training from their appropriate supplier. Dulux train the majority of all Bunnings paint staff but these courses are only availalble a few times a year so sadly not everyone is trained to a set standard, and yes there are some people working in the paint section with minimal paint knowledge and training. commodorenut We'd chosen a number of colours from chips, but 3 of the 4 didn't come close to what they chip was - we were fed the excuse that it's variations in the printing process blah blah, and it dries differently. They tried to tell me it will dry lighter - but it went darker! (as most paints I've used do). The majority of paint chips will have a slight variation over to the paint. This is true and it is also true that it is due to the printing ink and paint. Colours are also greatly influenced by their surroundings and can appear very different from a sample chip to a 1mx1m brush out to the final appearance when painted on all 4 walls. Carpets and furnishings are largely responsible for this variation. Most paints applied to interiors will appear darker due to the lower amount of natural light. Exterior surfaces generally appear lighter due to the large amount of natural light. _Al_ Go somewhere where they have computer colour matching. Same colour eveytime you go back for more. False we have 3 spectrometers in our store and not one will give you the same reading twice on a colour sample. These machines are calibrated daily as the software will not allow you to do a colour match unless it has been calibrated that day. I have seen the spectrometers give a near perfect match and i have also seen some spectacular mistints from them. I hope i have not been to long winded but some of these claims/quotes are totally inaccurate and felt they needed clearing up. If anyone needs advice on painting (not colours) I am more then happy to help and offer advice. If you need to know a colours manufacturer I am also happy to help as our Dulux software at work has just about every colour ever produced by every manufacturer who has ever sold paint in Australia. Cheers Re: Bunnings sold me the wrong colour paint grrrrrrr! 18Mar 24, 2009 8:37 am Well I for one appreciated the clarification on this as far as B goes! But……can you speak for every store? Welcome to the forum! Internal and External Building and Colour Consultant Online - Worldwide http://www.denovoconcepts.com Re: Bunnings sold me the wrong colour paint grrrrrrr! 19Mar 24, 2009 2:02 pm Never had any problems with Bunnings paints... What many people forget is the type of paint used can make a huge difference.... Make sure if you want a Dulux colour but are using a Wattyl paint, that the shop uses a Wattyl colour book... It's no good using the Dulux codes in a Wattyl paint... It'll be different every time... Sheen level also makes a big difference... Most of the sample pots are flat paints, or very low sheen... And yet most people will purchase low sheen as the final product... Try looking at the same colour in flat to gloss... The relfected light of the gloss finish can change the colour significantly! And check the paint before the lid is put on... Check the printed label... At least if you have the printed label you'll know next time what to ask for! Finally, when tipping your paint into a tray, pour away from the label! Electrical Engineer... Don't hold that against me... And keen owner builder... Mainly the building part!! Re: Bunnings sold me the wrong colour paint grrrrrrr! 20Mar 24, 2009 7:13 pm No i cannot speak for every store but as in life there are always places that have lower standards of service etc. For an interesting perspective on colour variations i was talking with a Dulux rep today about some eoples concerns on this forum. The rep proceeded to tell me about a test Dulux conducted a few years ago where they went to 50 sperate Dulux trade centres and got a 4lt can of 101 W&W all in the same colour and took them all back to the lab. They then did a brush out of each can purchased and placed them on a large wall. To their own suprise not one brush out was the same as another from any of their own outlets. Upon further nvestigation they discovered that due to each dispensers wear and tear, combined with how often they were serviced led to all the variations that they experienced. So that alone will explain and help people understand why not all paint samples match their colour chips. If i can be of any help for people chasing up manufactures colours i am more then willing to help just pm me and i will endure to find out anything i can for you in my available time. Cheers welcome to learning that colours vary in different lighting conditions. 1 2943 2 31528 there is only 20% difference in concrete strength between 20 mpa and 25 mpa, so check with your engineer first if it fits his calculation tolerances. There are ways to… 6 18394 |