Hi Guys,
One of my well wishers suggests to use this forum to get feedback or help. I am a disappointed owner building with Wisdom home. From the slab stage to now before PCI I am having hard time with them. My CS wasn’t helpful either. They are very slow in the process. Is that normal that they cannot give us a tentative date for PCI? Whereas my contract is 30 weeks? Apron How long the delay would’ve be? My CS and SS never answered my emails on this.
Before locked up my husband and I went few times in my property and trying to find the progress and if there is any issue to detect? As my SS wasn’t updating us weekly what he meant to be.
There is one point he told us we are not allow to make any walkthrough before PCI? Is that normal? There were few issues i raised with my CS wasn’t even bothered to answer. I am really frustrated. My customer service and SS isn’t helpful. Where should I seek answers?
Any thoughts?
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Browse Forums General Discussion Re: Wisdom Home disappointed Owner 2Oct 05, 2019 11:42 am  Sazwashington26Hi Guys, One of my well wishers suggests to use this forum to get feedback or help. I am a disappointed owner building with Wisdom home. From the slab stage to now before PCI I am having hard time with them. My CS wasn’t helpful either. They are very slow in the process. Is that normal that they cannot give us a tentative date for PCI? Whereas my contract is 30 weeks? Apron How long the delay would’ve be? My CS and SS never answered my emails on this. Before locked up my husband and I went few times in my property and trying to find the progress and if there is any issue to detect? As my SS wasn’t updating us weekly what he meant to be. There is one point he told us we are not allow to make any walkthrough before PCI? Is that normal? There were few issues i raised with my CS wasn’t even bothered to answer. I am really frustrated. My customer service and SS isn’t helpful. Where should I seek answers? Any thoughts? Hi Sazwashington26, I have PM'd you my email address. Please reply with your details so that I can investigate. Thanks, Mark Wisdom Helping Australians live the Life they desire  03 Oct 2019 3 New Poster Re: Wisdom Home disappointed Owner 3Oct 15, 2019 10:45 pm  WisdomHomes Sazwashington26Hi Guys, One of my well wishers suggests to use this forum to get feedback or help. I am a disappointed owner building with Wisdom home. From the slab stage to now before PCI I am having hard time with them. My CS wasn’t helpful either. They are very slow in the process. Is that normal that they cannot give us a tentative date for PCI? Whereas my contract is 30 weeks? Apron How long the delay would’ve be? My CS and SS never answered my emails on this. Before locked up my husband and I went few times in my property and trying to find the progress and if there is any issue to detect? As my SS wasn’t updating us weekly what he meant to be. There is one point he told us we are not allow to make any walkthrough before PCI? Is that normal? There were few issues i raised with my CS wasn’t even bothered to answer. I am really frustrated. My customer service and SS isn’t helpful. Where should I seek answers? Any thoughts? Hi Sazwashington26, I have PM'd you my email address. Please reply with your details so that I can investigate. Thanks, Mark Wisdom Hi Mark. Thanks for your prompt help. I really appreciate it. I know this is hard for us to put all our trust in someone but the only thing that still allow us to do that is time to time update and communication which was missing. But now all good. And thanks again. Re: Wisdom Home disappointed Owner 4Oct 24, 2019 11:37 am Sazwashington26 WisdomHomes Sazwashington26Hi Guys, One of my well wishers suggests to use this forum to get feedback or help. I am a disappointed owner building with Wisdom home. From the slab stage to now before PCI I am having hard time with them. My CS wasn’t helpful either. They are very slow in the process. Is that normal that they cannot give us a tentative date for PCI? Whereas my contract is 30 weeks? Apron How long the delay would’ve be? My CS and SS never answered my emails on this. Before locked up my husband and I went few times in my property and trying to find the progress and if there is any issue to detect? As my SS wasn’t updating us weekly what he meant to be. There is one point he told us we are not allow to make any walkthrough before PCI? Is that normal? There were few issues i raised with my CS wasn’t even bothered to answer. I am really frustrated. My customer service and SS isn’t helpful. Where should I seek answers? Any thoughts? Hi Sazwashington26, I have PM'd you my email address. Please reply with your details so that I can investigate. Thanks, Mark Wisdom Hi Mark. Thanks for your prompt help. I really appreciate it. I know this is hard for us to put all our trust in someone but the only thing that still allow us to do that is time to time update and communication which was missing. But now all good. And thanks again. My pleasure. You have my details. Don't hesitate to reach out to me directly again if needed. Helping Australians live the Life they desire Re: Wisdom Home disappointed Owner 5Jul 22, 2020 9:28 pm For what its worth, so am I. You get an idea of the hurdles I am having to jump by looking at the following link. https://www.caselaw.nsw.gov.au/search?query=Jayasooriah 07 Feb 2018 29 Junior Member Re: Wisdom Home disappointed Owner 6Jul 23, 2020 11:52 am  jayasooriahFor what its worth, so am I. You get an idea of the hurdles I am having to jump by looking at the following link. https://www.caselaw.nsw.gov.au/search?query=Jayasooriah Looks pretty bad mate Nope i wont be documenting on here, it just doesn’t seem to be worthwhile anymore, instagram is very different, lots of builds to follow, everyone supporting everyone,… 13 2207  Hi Brendan Laman Welcome to the forum You are probably better off consulting a design engineer in Qld or someone that can offer a complete Design Service You'll require a… 1 6167  Thanks so much! I assumed site supervisor would check things. But we have an independent company who will come and check thing prelining stage. I will wait till we do… 4 1538 |
