Browse Forums General Discussion Re: Preliminary deposit issues 2Aug 29, 2019 2:48 pm I am sorry that you are in this frustrating situation. We went to different builders i.e. Metricon, Brighton, Clarendon etc and eventually we chose Clarendon. Back in early July, a Metricon sales rep gave me a call to check in whether I made any progress with the build and I told her I went for Clarendon then the sales rep said that if I ever had any problems with Clarendon and wanted to change to Metricon, they can assist with that inquiry and potentially refund my deposit with Clarendon as well. It's not that I recommend you to go for Metricon as I don't them very well but obviously reimbursing deposit via switching builders is a thing. May be it's worth to talk to a different builder and see what they can do for you. Hope everything goes well for you. Re: Preliminary deposit issues 3Sep 07, 2019 6:12 pm tiquau May be it's worth to talk to a different builder and see what they can do for you. Thanks for your reply. We ended up going with Coral homes and they have given us a $1000 discount for swapping builders which was nice. It's been over 2 weeks now and have had no reply from GJ Gardner after we requested a refund. I think it will be unlikely we will be getting any money back from GJ themselves even though as part of a clause in there authorisation to proceed with site contours and soil testing form it states if we were not to go to contract any services which had not been conducted the price of these would be refunded back to us. Re: Preliminary deposit issues 5Sep 09, 2019 8:04 pm tiquau You can try productreview.com.au as they always have someone to monitor that account/email. Hopefully they will reply to you and escalate to senior management. All the best. Oh thank you for that advice we didn't know about product review.com.au Re: Preliminary deposit issues 6Sep 10, 2019 8:17 am As GJ Gardner is basically a franchise, you would need to navigate to your region and talk to the regional manager. GJ Gardner pay a lot of money to advertise their brand as "award winner" on productreview hence someone gotta look over the account for sure. Let me know how you go. Cheers, Re: Preliminary deposit issues 7Sep 25, 2019 5:23 pm I went through a near similar experience with Porter Davis. We threatened to go to QCAT (find something similar in your state) and had our deposit refunded. Technically they have to refund it if no work has been done. In NSW the maximum deposit for building work is 5% until the builder provides HBCF insurance 1 4831 I am looking at building a house. Has anyone used Construkt Homes (based in Adelaide)? Does anyone have experience with this builder? 0 6451 12 5335 |