May 03, 2019 4:38 am
We are currently building and have had our front door delivered to site Monday.
Tuesday it rained a bit. The door wasnt undercover.
Yesterday on site, we noticed what seems to be mould growth on the door.
The manufacturers website stated the door should be stored flat in a dry area.
Do we demand a replacement from the builder given tgey didnt store it correctly - I cant believe how quickly the mould has developed in just a couple of days. TIA
Re: New front door - mould growth2
May 03, 2019 3:18 pm
A long long time ago - in our very first build - they put the wrong door in PLUS it was warped. We argued and they carried on and we finally got them admitting it was their fault. BUT - they couldn't provide us with the original door we'd picked and paid for - it wasn't made anymore and hadn't been for years !!!.
We went a tad overboard and wrote letters to the paper, local MP and the General Manager of the company. The GM came out and actually met with us - they were a big company - and said he'd look into it. Suddenly the "team" was back - with the door we'd originally selected - and did it all in an instant. Even got a visit from the team boss to see we were happy.
All we got from inquiries about the "new" door was non-committal answers. No-one knew how or where the door came from. Or why we'd been told it no longer was made.
It is a long time ago now, but I still remember it all. How anyone could blame the customer for a warped door is hard to imagine - but the untruths told about it from then on were just unacceptable.
Sign in or Join to reply to this Topic
3 bucks boyWall upon entering the front doorWall upon entering the front door
Hi Bernard, Have you got the problem fixed? And bad things happened? If not, may be you can send me your floor plan with direction and a photo of how close the wall is…
chippyOld house (1940's) front door non standardOld house (1940's) front door non standard
You always fit doors to the frame anyway so a standard 2040x820 will be fine. Modern frames allow for weather strips, often older frames you need to reduce the door height…