Jan 25, 2019 12:40 pm
Has anyone installed Smart Stone Nero Astral which is a black stone with some flick. We installed a new kitchen in September and the bench is really crapy, every mark shows, including water marks and can only be removed by using a cream cleaner. Have had the rep here twice and he is saying its because oil gets on it!!! Yes of cause oil is getting on the bench as the cook top is in the bench. Smart Stone have also stated if it is faulty they will replace the stone, but we will have to pay again to have the stone cut and fitted, plus have the stove top, sink etc removed and reinstalled. How have other people dealt with products not measuring up to statements made by wholesalers and retailer? Nero Ast
Re: Smart Stone Nero Astral2
Jan 25, 2019 12:59 pm
As a rule we fry only outside due to the mess and damage oil makes, I would seal stone again with stone sealer and use a high quality product to clean it daily, try getting products from a professional cleaning outlet like rapid clean who sell to the public in a bricks N mortar store.
Re: Smart Stone Nero Astral4
Jan 25, 2019 8:13 pm
From my experience as a owner who has had granite, corian, quartz, marble, I test my stone before buying as no matter what is claimed, if it doesn't work, you won't often get the truth from supplier and or kitchen guy depending on his effics, I would ask the kitchen forums resident custom kitchens maker.
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