Browse Forums General Discussion 1 Feb 11, 2014 6:58 pm Hi, We have been living in our GJ Gardner built home for ~3 years and apart from smaller issues, most easily fixed, things have been fine. That was until last week, we have an Omega ceramic electric cooktop which was working fine up until a month ago when it started intermittently turning off. Then last week, we smelt that burning electric smell and pop, the cutoff switch kicks in and cuts power to the house. Today we had a local electrician in and he removed the cooktop to find that it had been poorly wired with the wires pinched together and shorting out. Lets just say the wires and plastic surrounds were all melted and we are lucky we didn't have a fire start! Now the advice I am looking for is, seeing as this is a faulty install by the builder, is there anything we can do to get compensation? The complexity of this case comes in with the GJ Gardner franchise losing their franchise back in 2011, where they then picked up East West Homes. They have also since lost that franchise and I no longer know where they are. I do still have the owners name and can find details online... Am I wasting my time? Cheers, Matt Re: Advice re: Faulty cooktop install 2Feb 12, 2014 12:13 am In a perfect world you would have contacted your builder as soon as the issue became known and they would have organised their maintenance team to rectify the issue under your presumed warranty. However given your unfortunate position (builder no longer in business), unless you're seeking recompense for a substantial amount, I wouldn't bother going through all the dramas. You could take the soft approach and call the owner, explain the situation and kindly ask for reimbursement of your electrician's bill (worth a shot) but threatening legal during the call is pointless unless you plan to follow through it.. which in that case... if you have the time/energy and you have substantiated evidence that it was the builders fault (ie. photos and qualified electrician report) you could pursue the appropriate avenues which would probably and eventually get you reimbursed for the sum of the invoice you paid your electrician (and maybe legal costs if any) Re: Advice re: Faulty cooktop install 3Feb 12, 2014 7:07 am I'd be contacting the main GJG mob - they might help just for good PR. Re: Advice re: Faulty cooktop install 4Feb 12, 2014 8:27 am +1 , contacting GJ themselves, as it was their brand that built the home in the first place. Armed with all the details of faults found, they really can't ignore them, as it is their brand that is at risk. Owner Building at Jimboomba Woods in Logan City Qld. Blog : http://bandlnewhomebuild.blogspot.com H1 thread : viewtopic.php?f=38&t=68283 . Re: Advice re: Faulty cooktop install 6Feb 12, 2014 9:46 pm Forget it, given the timeframe. Especially now the wiring has been tampered with/repaired by someone other than the builder. I would imagine the builder will simply claim the cook top was faulty. Use it as an opportunity to upgrade to an induction cooktop My daughter and son in law are about to start building, they are having a 600mm induction cook top and 900mm oven. It's personal preferance 5 10868 That's a fantastic result! Happy you got it sorted out. cheers Simeon 6 8640 Versaloc is a mortarless besser block system that still needs a properly engineered footing. If you just do a 400x200 footing it will fail in time. At 17m long you need it… 1 17858 |