Browse Forums General Discussion 1 Feb 01, 2014 6:28 pm House was handed over approx 1.5 years ago now, however a certain large building company is refusing to fix a vent on the heating exhaust vent. It wasn't BAL 29 compliant, they modified it, heating company says WTF, Henley blames us for touching it (never did - house is under warranty, why would we mess with it? ) and now we are at a stalemate. I'm concerned about the warranty of the heating system too. Also have an issue with the solar hot water system pouring boiling hot water out on the grass on a regular basis in summer - apparently the builder should have installed a drain. H's Emperor Q1 on acreage Site cut 16/6/11 Slab 2/8 Frame 29/8 Tiles 9/9 Bricks 13/10 Plaster 2/11 Fittings 28/11 PCI 19/3 Re: Where to escalate building complaints to? 2Feb 02, 2014 3:34 pm Try consumer affairs or equivalent Foremost Building Expert in Australia,assisting with building problems/disputes, building stage inspections,pre-contract review advice for peace of mind 200 blogs http://www.buildingexpert.net.au/blog Re: Where to escalate building complaints to? 3Feb 02, 2014 4:14 pm Only as we are in the thick of it... I agree call Fair Trading and lodge a complaint, it costs nothing you can download the form and away you go...there are different time frames for non structural v's structural so do it ASAP as I was surprise how little time some things have Include all relevant correspondence/ request to fix / quotes to fix / building report etc. Please don't let them get away with it because you think making a complaint is too hard - it's time consuming getting it together properly but after that it's easy. I’m curious about how you went with this. We are planning a KDRB and considering Plantation Homes as a builder. I’m aware that after the demolition another soil test… 1 6315 i wouldn't be worried, you'll definitely miss something, no matter how many times you review. we've spent close to 5 months ensuring everything got reflected in the… 5 9437 Thanks for your reply. I will just wait and see I guess. Trying to get some more information from our builder. 9 11713 |