Browse Forums General Discussion Re: How to get a water leak fixed by builder (under warranty 2Mar 22, 2013 5:23 am The Harder You Try - the Luckier You Get ! Web site http://www.anewhouse.com.au Informative, Amusing, and Opinionated Blog - Over 600 posts on all aspects of building a new house. Re: How to get a water leak fixed by builder (under warranty 9Apr 23, 2014 11:37 pm Hi everyone. I've just saved some information for my record from this thread in my memo file. If anyone is interested I can provide a quick update on what happened soon after the last post. I had to remove pavers and dig out till I found a coupler that was leaking badly. Apparently it was leaking for quite a while as a small peach tree located 2 meters away managed to develop roots all the way to this coupler. When I called the builder they said that it was leaking due to roots got into the coupler. But even idiots know that if it did not leak from the first place, roots would not get in there. Anyway it was impossible to prove anything at leas without a good and expensive lawyer. So, I just gave up. I mean I have fixed the problem and did a proper connection. That's it. Re: How to get a water leak fixed by builder (under warranty 10Apr 24, 2014 12:33 am From what you have posted, you should have gone to your State's plumbing regulator to get the plumber to fix it. Did you try doing this? You also did the right thing in notifying the builder as major underground leaks can have serious consequences later on. 3in1 Supadiverta. Rainwater Harvesting Best Practice using syphonic drainage. Cleaner Neater Smarter Cheaper Supa Gutter Pumper. A low cost syphonic eaves gutter overflow solution. Re: How to get a water leak fixed by builder (under warranty 11Apr 24, 2014 5:04 pm We are currently dealer with Consumer Affairs and the Building Commission and I have to admit they seem useless. Due to our numerous issues with our builder - some of which clearly and openly defy everything the HIA contract says - we had to go thru a number of steps to get anywhere. These steps first state sending a registered posts letter, even though we had sent the exact same letter by email AND he had responded (providing proof he had received it) and waiting out the suggested time frame. Next we have to complete their form and attached a ridiculous amount of paperwork (possibly because we have so many complaints) we will then have to wait about 2 weeks for an officer to be given to our case. They say after this the will mediate between us to come to an agreement is reached, if now agreement is reached we will have to go to VCAT or take legal action It really does seems that the odds are stacked against the purchasers and are very much in favour of the builder. Part of the issue we have is the builder charging us for something (Provisional Cost) without providing invoices for these costs, given that works were done at the start of the build - last May - I can not see any reason why he hasn't got these invoices (didn't stop him charging the full provisional cost). He was legally meant to hand them over with the Final Invoice given to us a month ago. Given that we have sent him an email, sent the registered letter, waiting out the time, now applying to Consumer Affairs - it is clear the builder is just stuffing us around. Good luck getting the builder to do anything, it really does seems they have a law of their own Re: How to get a water leak fixed by builder (under warranty 12Apr 24, 2014 7:00 pm The system, when translated into practice, seems to have been designed to work against the consumer. Good that you provided the update! Whereabouts was the leak? Under the actual house slab, or under some surounding concrete paving?? My signature is distracting people from my wise posts ... Re: How to get a water leak fixed by builder (under warranty 13Jan 09, 2016 11:28 am Hi everyone. Just a quick update on what I've done more than a year ago. As I said above I had to dig next to the high pressure pipe entrance point. Got it fixed installing a new coupler, dug a green box so that a coupler itself is nit surrounded by the soil and no roots can make their way into it even if it will start dripping. Paved the area back with a bit of help of a rubber hammer as the last brick did not want to fit it. Re: How to get a water leak fixed by builder (under warranty 14Jan 09, 2016 11:35 am Agape We are currently dealer with Consumer Affairs and the Building Commission and I have to admit they seem useless. ... Good luck getting the builder to do anything, it really does seems they have a law of their own Last week I had a chat with my friend's brother. He lives in Canada. From what he said I can say that in Canada they have a much better consumer protection. Are you saying that these consultants are involved at key-points of the building, and perform site inspects at the stages, or only after building is completed to point… 4 9010 If you make sure all taps inside and out are turned off, what does the water meter show if you leave it for a while. 2 16227 Hi all, I am hoping someone has some ideas as to what is causing my bathroom leak. The leaking appears to mainly happen when we turn the sink basins on. It takes a while… 0 4026 |