My friend - female - had a leaking pipe. A plumber came over and stated (not quoted) that the job could cost $3000. He didn't know what the job was, it was not assesed. A plumber came over on the Friday and assesed the task. On Sunday the plumber turned up without an appointment and started the job. It was a broken join under the kitchen floor. (20 min).
He handed her a bill of nearly $3000.
Leak detection = $990
Search and find = $960
Make safe = $440
Parts = $50
Pressure Test = $190
He did this work without quoting on the task that actually needed to be done. No quote was given. He has not handed her a certificate of work performed. He has threatened her verbally over the phone. I think VCAT is the only option. Does anyone know how to fight this without getting government involved?