I've had nothing but trouble from a cabinet maker who made three cabinets for me. Firstly, there has been numerous delays and cabinets were delivered two months late. Then, when they were cleaned by the cabinet maker, they came out streaky. The material is Laminex and he spoke to a Laminex rep who told him that he shouldn't have used turps to clean the glue off, although the cabinet maker insists he has always used turps on Laminex and it never turned streaky (Laminex claims by applying turps, protective coating was removed and that's what made it streaky). He does not dispute that streaks are there and neither does Laminex rep.
The cabinet maker was willing to replace tops and doors of the cabinets (or so he keeps telling me) but it's been ages. He now says he will turn up tomorrow and complete the job.
If he doesn't, then I think I'll give up and ask him to take the furniture away and return the money we paid. All we have is a piece of paper he signed which reads:
I received xxx(sum) for cabinets of value xxx(sum). Balance on completion is xxx(sum), to finish in the week of 19 Nov 07. His signature. Received from (my name).
Any advice appreciated, thanks.