Hi, not sure if this is the correct section to ask for opinion/help.
I had received multiple invoices with item related to some task that was never carried out, upon communication with the company it was agreed that the invoice will be updated to reflect the missing task, when they get a confirmation back by sending out a contractor to "agree" on the missing job on site. After almost 3 months I am still getting reminder letter saying my account is overdue and there will be late payment penalty.
I am willing to pay for the invoice but the amount was never right, and all these constant "reminder invoice" sent to my address threatened with penalty rate has become a nonsense and a rather sour feeling that I am a bad customer who is trying to avoid payment.
Anyone know which legal body should i approach first to rectify this issue with the service provider? and to stop all these constant "paper bullying"?