Hey Stromjr, that is rubbish. A waterfall end is named such because it is like a waterfall, it flows over the bench and down the side (so I thought anyways). Too lazy to fix it seems to be the reason... IMO. Is there a display house for your builder (simonds?) you can visit that has a waterfall bench, take photos of and question your SS again?
We are with a different builder and most of their displays have Waterfall ends that looks the way they are supposed to so I won't bother saying anything just yet until I know there is an issue with our place.
Spearking of a new issue for us... we just got the first electricity bill for the house. Connected in October and to now the total is $360, this includes a $90 connection fee so usage is $270. If I believed $270 worth of electricity had been used I would not be frustrated but we have only had the frame up and the bricks so how can a few power tools use up that amount of power,
what have others first electricity bills come to if you dont mind me asking??