Feb 11, 2011 4:09 pm
After reading through the forum, I understand a lot of you have questions about the Porter Davis Tender process. Not all builders offer a tender appointment, because it's really just an explanation meeting - you go through the home design you've bought, the site plan, the site report results, the changes you'd like and the costs involved. It's offered as an assurance - not as a trap!
From what I can see, there is some confusion and frustrations over not being allowed to take the tender document home before signing. Here is some information I have put together that might help clarify the process for you:
Here is what we do throughout the Tender process -
Firstly, you meet with the Tender presenter to go through the tender document. To minimise misunderstandings in pricing, our policy is that you must go through this document in the meeting as opposed to us sending it to you before hand so we can clearly explain site costs and any price changes from your Sales Quote. The goal of the tender appointment is to explain all the costs involved, including site costs where there are a lot of variations. Site Costs are not just slab upgrades but a whole component of items that need to be explained in detail. The ultimate goal of a tender appointment is to have you feeling confident with the details of your build and organise you to pay the deposit and set your build in motion. We want you to feel comfortable and well-informed during the tender appointment and in no way do we want to pressure you or rush you into signing. If you're unsure about signing at your appointment, we can organise a copy of the unpriced tender for you to look over at home prior to signing. We also offer the option of booking a second tender appointment if you need more time to think it over. No pressure at all, and remember, your Tender Presenter is there to guide and help you through out the appointment.
Once you sign the tender, you'll then receive a copy of it as well as a copy of the HIA contract. At this point HIA contract is only missing your relevant details and final pricing. All the clauses and payment schedule is exactly as the standard HIA contract for each client. We ask that you read through and get advice if required, or make a list of questions to throw our way, which we'll be more than happy to answer when you come back for the Contract Appointment. You have this copy of the HIA contract for 3 weeks before the contract signing appointment which should be sufficient time to have it looked at by a solicitor if required.
By the time you come back for the contract appointment, you'll have completed the following -
Tender appointment with all site costs and upgrade pricing explained.
Received and hopefully read through the standard HIA building contract.
Have a copy of the standard floorplan with your nominated structural changes
Completed your tile selections appointment at National Tiles, during which you are given pricing on the spot
Completed your electrical selections appointment at Hopetoun Interiors, during which you are given pricing on the spot
Completed your colour selections appointment at Hopetoun Interiors, during which you will receive pricing at the contract appointment (http://blog.porterdavis.com.au/index.ph ... pointment/)
So the only things that have not yet been seen/given information on at the time of signing the contract are -
Full set of working drawings specific to your build
Pricing for your colour selection upgrades
Final $ figure as per the payment schedule in the HIA contract.
So, overall we do our best to make sure that you're well prepared by the time you come in to sign a HIA contract. Also, we promote our Procedure of Purchase document (http://www.porterdavis.com.au/#/aboutus), and ensure your Tender Presenter covers this process thoroughly at the tender appointment. Also, your CSA is there to help guide you through the stages and answer any questions that arise.
Some additional things to note:
The tender process is only applicable to Lifestyle and Prestige - not Access.
Your tender appointments will last as long as is required. Some are 2 hours, some are 6 hours. Please do not feel any pressure to sign anything and ask as many questions as you would like. If at the end of your session you are still unsure, a second appointment can be arranged. When you sign your tender doc, you are free to take a copy home. However, if any tender doc not signed remains the property of PD.
A copy of the tender document once signed is made available on 24seven and can be emailed if requested.
The only document that PD make available for you to take away to review prior to your contract appointment is a standard blank HIA building contract. The same contract is made available in 24seven. You get this at least three weeks prior to your contract appointment - plenty of time for you to review and for a solicitor to review if required.
If you have any concerns, please feel free to contact your CSA or Tender Presenter, they'll be happy to answer any questions and offer you the most up to date advice.
I hope this information helps clarifies some of your questions and puts you at ease when approaching the Tender process. Again, if you have any further questions regarding Tender, your CSA is the best person to help answer your questions.
Please feel free to submit any ideas, comments or questions to the Porter Davis Blog, Q&A: http://blog.porterdavis.com.au/index.ph ... ionanswer/
Or leave a comment on our blog post on Tender appointments: http://blog.porterdavis.com.au/index.ph ... emetender/
Re: The Porter Davis Tender Process Explained2
Apr 05, 2012 10:51 pm
Why is it that you can't provide the cost of the colour selection upgrades prior to signing the contract?
I doubt that I would commit to buying a car if I didn't know how much the on road costs were going to be...
Re: The Porter Davis Tender Process Explained3
Apr 06, 2012 12:18 am
PD, the only backwards company doing things this way.
Should be colours etc, Tender then contract. This way people know what they have at tender and can decide to remove the items they want for contract.
I found it appalling that I was expected to sign a contract document BEFORE colours. I found it appalling that I was not allowed to take these documents to go over with my wife before paying you MY money.
I quit with PD after being made to feel like an idiot because I was not happy signing the contract before doing all the colours etc. I know I am not the only one who thinks this way and also know of a few others who pulled the pin when getting to this stage.
Our current builder did colours, tender, contract, after colour selection they sent us a document outlining all colours, a week before tender they sent us out the tender document outlining all costs and for contract we had 2 weeks to go over EVERYTHING so that when we went in it was all good to go.
Seriously, the system is silly and I am amazed anyone even signs up so blindly. Would you buy a car if you went to a dealer and they said "20K and it will have a holden badge, we will tell you the costs for an upgrade to leather, sunroof etc after you sign our lovely contract here...and no we will not let you take it home and go over it"?
Re: The Porter Davis Tender Process Explained4
Apr 06, 2012 6:26 pm
The tender presentation also allows you to make any final structural changes. That way, when you get to your colours/electrical/tile appointment, you can pick your selections based on the house plans you've settled on, rather then using the standard plans and hoping for the best.
Building our forever home - Lilium Estate Clyde - Land due May 2019
Built our first home - Pakenham - 2011
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