Browse Forums General Discussion 1 Sep 15, 2010 11:55 am Hi everyone, Really freaking out so I thought I'd vent on H1. We've taken and half paid for some family studio portraits back in May and we were told it would take 8-12 weeks to complete. Aiming to get them when the house build gets completed. Well I called them to check where they are up to, and today is the 3rd day in a row that no one is answering the phone Tried email and no response as yet. I will be going to the actual location to check it out tomorrow, but we are seriously freaking out and very disappointed not to get the photos and also may lose a significant amount of money. Has anyone had similar experience, what do you do if I get there tomorrow and they've in fact closed shop Thanks for any comments Re: Paid for goods but shop is shutdown before goods receive 2Sep 15, 2010 12:01 pm Did you pay by credit card? If so - you can lodge a claim through them - essentially you've paid for something but goods were not delivered. Have you visited the premises? After 4 years - we're in! Re: Paid for goods but shop is shutdown before goods receive 3Sep 15, 2010 12:07 pm Good point stonecutter, I did pay for it by Credit, I'll explore that path with the bank. I am going to visit the premise tomorrow, so fingers crossed that they are still there Re: Paid for goods but shop is shutdown before goods receive 4Sep 15, 2010 1:06 pm I don't know if I'm missing something or not - how do you know that they have shut down? They could just be home sick or something? 'A bottle of wine contains more philosophy than all the books in the world.' Louis Pasteur Vegie garden: viewtopic.php?f=19&t=27637&start=0 My Backyard Adventure Re: Paid for goods but shop is shutdown before goods receive 5Sep 15, 2010 1:11 pm well I actually don't know if they have shutdown, I am just expecting the worst. However, the studio was full of people working last time I was there so it is a bit odd that no one answers the phone for so many days. But all will be revealed tomorrow I suppose. Re: Paid for goods but shop is shutdown before goods receive 6Sep 16, 2010 12:22 pm OK mystery solved. I finally got a call back after they've received my email. Their phones are playing up and has been for last week, they've actually moved premise so you can imagine how I'd feel if I actually went for a drive today! To top it all off, their website has become a dead link, I know I seem paranoid but all the signs seem to point to a shop shutdown. but anyway, all is good now Joe, it depends on your certifier but we are noticing the ones we deal with are really cracking down. So i would recommend you follow your approved landscaping plans to… 4 10972 Hi Simeon, Thank you for laying it down for us. Makes sense. Appreciate it very much. Have a nice day. Cheers 2 9010 1) I had requested R6 ceiling insualtion batts, however I noticed that on some areas there are huge gaps which will allow hot air to sweep in, and also noticed black/grey… 0 3597 |