Once, a dry cleaner ruined my business jackets by letting water into his equipment. I paid for textile tests through the Dry Cleaning Association and their report stated that and took him to the Tribunal only to have the dry cleaner sell his business and then claim that it wasn't him who damaged them. And his receipts did not have his business name on them.
He even had the audacity to claim that I must have washed my expensive jackets to shrink them and falsely accuse him. I wonder how he sleeps at night.