Hi everyone,
Amongst all the horrible things we have to endure from these builders, I wanted to rave about my Boutique experience today.
All my are good .
We went for our colour appointment today. No state of the art selection centre... no flooring expert, no carpet expert, no this expert and that expert.
Just Michelle, to help us with our selections. Michelle who understood her job, who knew her stuff and was just fantastic.
We took samples of our selection already... we were working around our chosen carpet..... not one hard sell word about how they can do the carpet... and "look at this". No trying ot get us to dip in our pocket.
We were prepared and it went so perfectly.
Then I noticed a couple of mistakes on our plans, I hadn't seen the plans before today. Michelle mentioned that they were a work in process, but when she came basck from getting our coffee, she said,
"I've just spoken to the drafty working on your plans, and he'll pop out when we've finished here."
Access to the drafty? WTF??
So we finish the colour appointment, and our drafty and our CSC come out. CSC decides to sit in just to familiarise herself with our needs.
So we played around with the plans, drew sketches, threw around ideas, talked about what would and wouldn't work.... experimented with the facade to get the look we are after.
WOW!!!
I am so happy. Access to the drafty so he can understand our needs....... I'm yet to hear the word "No" from this company.... anything seems possible.
I do have something to compare this with..... and I'm beyond impressed with Boutique Homes.
Just wanted to share....
Jo