Do you really want to excuse loathsome and annoying marketing by pointing to other examples of loathsome and annoying marketing ?
Browse Forums General Discussion Re: My house has been branded- UPDATE - SHAREE IS ANGRY!!! 121Nov 21, 2008 2:27 pm tim the toolman ... how is this different from everyone displaying the dealer they bought their car off? Do you really want to excuse loathsome and annoying marketing by pointing to other examples of loathsome and annoying marketing ? Do the hard jobs first. The easy jobs will take care of themselves. - Dale Carnegie Re: My house has been branded- UPDATE - SHAREE IS ANGRY!!! 122Nov 21, 2008 2:35 pm Like I said, the first thing I do is take the damn sticker off.
My point was, dealers promoting their cars has been going on for years! Don't fall for the "Freebies" scam Re: My house has been branded- UPDATE - SHAREE IS ANGRY!!! 123Nov 21, 2008 2:52 pm tim the toolman Like I said, the first thing I do is take the damn sticker off. My point was, dealers promoting their cars has been going on for years! Yes but they don't put their name on a metal plate, drill a great big hole through your bonnet, and bolt it through, do they? Re: My house has been branded- UPDATE - SHAREE IS ANGRY!!! 124Nov 21, 2008 3:00 pm Good point. Like I said, I'm not defending it and it was easy to peel the sticker off I guess.
In the past I've asked clients if we could put a nice sign on the fence for a short time, but something a) you get permission for and b) you can remove quite easily without harming the property. I've got personal issues with Simonds that shouldn't be raised in this forum so by no way am I defending them. Don't fall for the "Freebies" scam Re: My house has been branded- UPDATE - SHAREE IS ANGRY!!! 125Nov 21, 2008 3:19 pm Hi Sharee
Just wondering... In artistic terms it does look like a mechanics window sticker cast in metal, silk screened and bolted on. If aesthetically it had been incorporated in the design somehow with a quality designer logo attached in a quality way, would you not be so unhappy? Maybe not even have complained? E "ECOECO" At 'EcoEco', we design windows, we design the best windows, we do it for you, so that when you’re happy we are happy. Tel. 1800 326 326 Re: My house has been branded- UPDATE - SHAREE IS ANGRY!!! 126Nov 21, 2008 3:44 pm I'm not Sharee, but this is my two cents. The issue is not only the door handle and symbol itself. The issues are this:
: it is not what was selected by Sharee and her DH. : there was not so much as a courtesy conversation to discus it being put there. : there was complete arrogance shown on the part of simonds when Sharee questioned it. : it is attached in such a way that it cannot be removed. : it is a permanent reminder to Sharee of a company that have treated her and her family with utmost contempt on more than one occasion. Have I missed anything? As I said before, this is much more than an issue about a bloody door handle. It is a microcosm of what's wrong with the whole bloody industry. "We are a big building company.... we will do what we want, when we want and how we want.... and you the client will just suck it up!" This is Sharee fighting back and not being bullied! Good on her!! Jo I leave you to fend for yourself, figure things out yourself. Terrence Malick Re: My house has been branded- UPDATE - SHAREE IS ANGRY!!! 127Nov 21, 2008 3:49 pm joles I'm not Sharee, but this is my two cents. The issue is not only the door handle and symbol itself. The issues are this: : it is not what was selected by Sharee and her DH. : there was not so much as a courtesy conversation to discus it being put there. : there was complete arrogance shown on the part of simonds when Sharee questioned it. : it is attached in such a way that it cannot be removed. : it is a permanent reminder to Sharee of a company that have treated her and her family with utmost contempt on more than one occasion. Have I missed anything? As I said before, this is much more than an issue about a bloody door handle. It is a microcosm of what's wrong with the whole bloody industry. "We are a big building company.... we will do what we want, when we want and how we want.... and you the client will just suck it up!" This is Sharee fighting back and not being bullied! Good on her!! Jo OUCH "ECOECO" At 'EcoEco', we design windows, we design the best windows, we do it for you, so that when you’re happy we are happy. Tel. 1800 326 326 Re: My house has been branded- UPDATE - SHAREE IS ANGRY!!! 128Nov 21, 2008 4:06 pm joles I'm not Sharee, but this is my two cents. The issue is not only the door handle and symbol itself. The issues are this: : it is not what was selected by Sharee and her DH. : there was not so much as a courtesy conversation to discus it being put there. : there was complete arrogance shown on the part of simonds when Sharee questioned it. : it is attached in such a way that it cannot be removed. : it is a permanent reminder to Sharee of a company that have treated her and her family with utmost contempt on more than one occasion. Have I missed anything? As I said before, this is much more than an issue about a bloody door handle. It is a microcosm of what's wrong with the whole bloody industry. "We are a big building company.... we will do what we want, when we want and how we want.... and you the client will just suck it up!" This is Sharee fighting back and not being bullied! Good on her!! Jo Agreed. And I hope she wins! Re: My house has been branded- UPDATE - SHAREE IS ANGRY!!! 129Nov 21, 2008 6:37 pm mrs_smith joles I'm not Sharee, but this is my two cents. The issue is not only the door handle and symbol itself. The issues are this: : it is not what was selected by Sharee and her DH. : there was not so much as a courtesy conversation to discus it being put there. : there was complete arrogance shown on the part of simonds when Sharee questioned it. : it is attached in such a way that it cannot be removed. : it is a permanent reminder to Sharee of a company that have treated her and her family with utmost contempt on more than one occasion. Have I missed anything? As I said before, this is much more than an issue about a bloody door handle. It is a microcosm of what's wrong with the whole bloody industry. "We are a big building company.... we will do what we want, when we want and how we want.... and you the client will just suck it up!" This is Sharee fighting back and not being bullied! Good on her!! Jo Agreed. And I hope she wins! Trouble is if those reasons are all accurate: -
: there was complete arrogance shown on the part of simonds when Sharee questioned it. then what will make them change it? Battling arrogance and lacking in courtesy won't get you over the line so much as telling them it looks s****. As I said earlier - was it on the display home? If so, you are at their mercy. "ECOECO" At 'EcoEco', we design windows, we design the best windows, we do it for you, so that when you’re happy we are happy. Tel. 1800 326 326 Re: My house has been branded- UPDATE - SHAREE IS ANGRY!!! 130Nov 21, 2008 6:43 pm Ecoclassic,
Sharee already said earlier in the thread... it is not what she selected at her selection appointment. The new Simonds contracts state that the doorhandle will have the Simonds symbol.... Sharee's contract does not. The simple fact is... regardless of the symbol, it is something that is different to what she and her DH selected and different to what is on their specification sheet. I think the display is irrelevant. If that's Simonds argument, Sharee can argue that she'll have every upgrade that's not specified... after all it's in the display! Jo I leave you to fend for yourself, figure things out yourself. Terrence Malick Re: My house has been branded- UPDATE - SHAREE IS ANGRY!!! 131Nov 21, 2008 7:01 pm Your post summed it up pretty perfectly Joles.
But I mentioned in an earlier post that on second look at our specs it did infact mention 'Lemaar door handle and logo'. I didn't question it before signing the contract becaue the vague wording left me to assume it was some sort of Lemaar logo. If there is one thing I have learnt throughout this building process it is not to assume.... However we weren't shown a Simonds logo when we picked the handle not did the consultant mention it. and actually what upset me the most was the response we recived when we questioned the door. To qoute from the complaint letter we sent through to Simonds (which hasn't been responded too)" I find it incredible that after showing such a lack of pride in service throughout this process, that Simonds now wishes to proudly display their logo on our house despite our requests to the contrary." So I think this is unjust on so many levels but I guess technically the misleading and vague mention of 'handle and logo' leaves us with little recourse (although I will keep trying) I can guarantee that I won't be living with the symbol on my door, all that remains to be seen is whether Simonds does the right thing and removes it at their cost, or whether I fire the grinder up... Re: My house has been branded- UPDATE - SHAREE IS ANGRY!!! 132Nov 21, 2008 7:14 pm I completely agree with everything you and Jo have said Sharee.
I would seriously consider what someone else has said in printing out this thread and faxing it thru to them every time there is a new post on it - if nothing else it will use up all their fax paper and annoy them Re: My house has been branded- UPDATE - SHAREE IS ANGRY!!! 133Nov 21, 2008 8:07 pm joles Ecoclassic, Sharee already said earlier in the thread... it is not what she selected at her selection appointment. The new Simonds contracts state that the doorhandle will have the Simonds symbol.... Sharee's contract does not. The simple fact is... regardless of the symbol, it is something that is different to what she and her DH selected and different to what is on their specification sheet. I think the display is irrelevant. If that's Simonds argument, Sharee can argue that she'll have every upgrade that's not specified... after all it's in the display! Jo Sharee, you can only rely on logic or smooth talking to win. There are 2 ways to resolve this in your favour... negotiate and stay nice. OR that statement 'Lemaar door handle and logo'. My guess is that the Lemaar handle already has a logo... so if the Simonds one makes 2 logos, then that is not in the contract. Take that approach and maybe you will be successful. I hope so... If all else fails - VCAT "ECOECO" At 'EcoEco', we design windows, we design the best windows, we do it for you, so that when you’re happy we are happy. Tel. 1800 326 326 Re: My house has been branded- UPDATE - SHAREE IS ANGRY!!! 134Nov 21, 2008 8:19 pm EcoClassic Sharee, you can only rely on logic or smooth talking to win. I'm not so sure about that. People are yet to realise the power they hold in their hands in the form of the mouse and keyboard connected to the internet. PR is very powerful and I have seen consumers win in a big way (and ultimately, producers too) due to this in another context as I mentioned earlier. Yes, threats to sue occurred but even with heads pulled slightly in, even the most pig-headed have started to pull their heads in, in response to a small minority of the market having such an improved avenue of word-of-mouth information dissemination. Information is power and value in the marketplace. "Now, supposing a house to have a southern aspect, sunshine during winter will steal in under the verandah, but in summer, when the sun traverses a path right over our heads, the roof will afford an agreeable shade, will it not?" -- Socrates, ca. 400 BC Re: My house has been branded- UPDATE - SHAREE IS ANGRY!!! 135Nov 21, 2008 8:23 pm russell EcoClassic Sharee, you can only rely on logic or smooth talking to win. I'm not so sure about that. People are yet to realise the power they hold in their hands in the form of the mouse and keyboard connected to the internet. PR is very powerful and I have seen consumers win in a big way (and ultimately, producers too) due to this in another context as I mentioned earlier. Yes, threats to sue occurred :roll: but even with heads pulled slightly in, even the most pig-headed have started to pull their heads in, in response to a small minority of the market having such an improved avenue of word-of-mouth information dissemination. True - if you have a case, but push and most people push back. And those big organisations suffer from acute deafness. "ECOECO" At 'EcoEco', we design windows, we design the best windows, we do it for you, so that when you’re happy we are happy. Tel. 1800 326 326 Re: My house has been branded- UPDATE - SHAREE IS ANGRY!!! 136Nov 21, 2008 8:39 pm Yep but you will find those big organisations are very arrogant and unused to being publicly criticised. They will panic when they find out that the little bloke (or little lady ) now has the power to very publicly criticise them. They will respond in two ways, one to push back as you have said and threaten legal action. I'd hazard a guess this is why some words on this forum are censored. Secondly, they will also act to tone down some of their more excessively arrogant and blatant behavioural traits such as this one so as to avoid future criticism of this kind. "Now, supposing a house to have a southern aspect, sunshine during winter will steal in under the verandah, but in summer, when the sun traverses a path right over our heads, the roof will afford an agreeable shade, will it not?" -- Socrates, ca. 400 BC Re: My house has been branded- UPDATE - SHAREE IS ANGRY!!! 137Nov 22, 2008 8:13 am russell Yep but you will find those big organisations are very arrogant and unused to being publicly criticised. They will panic when they find out that the little bloke (or little lady ) now has the power to very publicly criticise them. They will respond in two ways, one to push back as you have said and threaten legal action. I'd hazard a guess this is why some words on this forum are censored. Secondly, they will also act to tone down some of their more excessively arrogant and blatant behavioural traits such as this one so as to avoid future criticism of this kind. All true, but will it get a new handle for the door? "ECOECO" At 'EcoEco', we design windows, we design the best windows, we do it for you, so that when you’re happy we are happy. Tel. 1800 326 326 Re: My house has been branded- UPDATE - SHAREE IS ANGRY!!! 138Nov 25, 2008 1:18 pm Update: I had to pop into the Simonds Gallery to talk to the flooring guys at lunch. The big door handles on display now have the Simonds logo on them. So, they have updated the gallery. I didn't ask how long they'd been like that, though. Re: My house has been branded- UPDATE - SHAREE IS ANGRY!!! 139Nov 25, 2008 1:55 pm Hey Sharee,
So I just called up about the logo again. - Regional Manager is looking into seeing if there is another handle from the manufacturers. He'll be calling me back tommorow. As as it goes - i havent heard an outright NO. Sharee merlin56 Hey Sharee, I going through the same issue simmonds now. - I told them to take it off. Site manager wouldnt do it. - so am speaking with someone else. - i checked my contract, they are a lemaar handle, it does mention it comes with logo. - but not simmonds logo. so want to know what they say ill keep you tuned in. Cheers. Yep on closer inspection we found the same thing, lemaar handle and logo. I am kicking myself I didn't ask about this earlier but assumed it refered to a lemaar logo, not a big ugly Simonds one. We are still arguing about this one so I will be interested to see how you go! Hello everyone, I have a question regarding moving a chandelier after it has been mounted. The chandelier in question is quite large, measuring 4 meters… 0 72331 You have mandatory building inspections and privately engaged building inspections. The difference between the two comes down to inspecting the building so it's safe and… 3 18058 I work with owner, he/she is my man on the ground and I instruct them when to visit the site and take photos and I have other tools in the bag. 4 15244 |