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Raejo
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Raejo

Joined 5 August 2019
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Raejo
5 August 2019
Kitchen and appliances damaged by kitchen companyKitchen Corner
1
Aug 05, 2019 10:36 pm
https://forum.homeone.com.au/u/90899_1565008381.jpeg https://forum.homeone.com.au/u/90899_1565008388.jpeg https://forum.homeone.com.au/u/90899_1565008394.jpeg https://forum.homeone.com.au/u/90899_1565008417.jpeg https://forum.homeone.com.au/u/90899_1565008426.jpeg https://forum.homeone.com.au/u/908...
Hi I’ve had a new kitchen put in by a kitchen company. It was custom made so it hurt the pocket a bit. They did the job...
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Raejo
6 August 2019
Re: Kitchen and appliances damaged by kitchen companyKitchen Corner
3
Aug 06, 2019 11:45 am
the damage needs replacement not repair. I just got a reply from him and he said he’ll “touch up” the damage. Like you said I think some if not all the damage are beyond mere “touch up”. I believe the standard test at tribunals (if we do go fair trading route) is what people in the same industry wo...
I just got a reply from him and he said he’ll “touch up” the damage. Like you said I think some if not all the damage a...
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Raejo
6 August 2019
Re: Kitchen and appliances damaged by kitchen companyKitchen Corner
5
Aug 06, 2019 12:56 pm
Do you have a contract? If you are paying for new, you should get new unless you are prepared to accept "touched up" damaged items at an appropriate discount. Good call!
Good call!
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Raejo
6 August 2019
Re: Kitchen and appliances damaged by kitchen companyKitchen Corner
6
Aug 06, 2019 12:58 pm
Do you have a contract? If you are paying for new, you should get new unless you are prepared to accept "touched up" damaged items at an appropriate discount. Good call! Should i tell him that I want a discount beforehand or after the work is done? I’m concerned that if I ask for discount...
Good call Should i tell him that I want a discount beforehand or after the work is done? I’m concerned that if I ask fo...
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Raejo
6 August 2019
Re: Kitchen and appliances damaged by kitchen companyKitchen Corner
7
Aug 06, 2019 1:00 pm
Do you have a contract? If you are paying for new, you should get new unless you are prepared to accept "touched up" damaged items at an appropriate discount. Good call! Should i tell him that I want a discount beforehand or after the work is done? I’m concerned that if I ask for discount...
Good call Should i tell him that I want a discount beforehand or after the work is done? I’m concerned that if I ask fo...
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Raejo
7 August 2019
Re: Kitchen and appliances damaged by kitchen companyKitchen Corner
17
Aug 07, 2019 11:25 am
Partner is pressuring me to concede just so we can move home. This is what some tradies and builders anticipate. Have you paid them in full? About time that some of the forum's kitchen pros gave some inside advice. Not paid in full but not much left either unfortunately
This is what some tradies and builders anticipate. Have you paid them in full? About time that some of the forum's kitc...
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Raejo
7 August 2019
Re: Kitchen and appliances damaged by kitchen companyKitchen Corner
19
Aug 07, 2019 11:37 am
Just having a closer look at your first photo...do you have a contract that states the type of material used? No unfortunately not I just trusted it was the material he showed me. I feel silly now though should have that included in the contract
No unfortunately not I just trusted it was the material he showed me. I feel silly now though should have that included...
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Raejo
6 August 2019
Re: Kitchen and appliances damaged by kitchen companyKitchen Corner
11
Aug 06, 2019 6:17 pm
You would need to make your position clear and not agree to pay for less that you have the right to expect. You need to express your concern in written communication and ask him to guarantee in writing that any touch up would be indistinguishable from new. If you then agree in writing for him to pr...
Thank you!! Such a good reminder, I know this but forget at times and I thank you for the reminder!
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Raejo
6 August 2019
Re: Kitchen and appliances damaged by kitchen companyKitchen Corner
12
Aug 06, 2019 6:24 pm
I do have one big problem and it’s that I can’t move back home, it’s been six weeks already 😭 I don’t know how long this would take. Partner is pressuring me to concede just so we can move home. Is anyone aware if the kitchen company is responsible for compensating us living out of home due to unrea...
I do have one big problem and it’s that I can’t move back home, it’s been six weeks already 😭 I don’t know how long this...
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Raejo
7 August 2019
Re: Kitchen and appliances damaged by kitchen companyKitchen Corner
18
Aug 07, 2019 11:34 am
@SaveH2O If you are worried about that first photo it's carcass board which is usually HMR PB. The end panel needs to be installed which is why you can see the nail and screws. That's not an issue as it gets covered. The rest of it is not great. It looks like 2 pac and occasionally there will be li...
I got my own dishwasher it was new in packaging and they installed it and then removed it for the flooring. The kitchen...
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Raejo
10 August 2019
Re: Kitchen and appliances damaged by kitchen companyKitchen Corner
20
Aug 10, 2019 10:42 pm
@SaveH2O If you are worried about that first photo it's carcass board which is usually HMR PB. The end panel needs to be installed which is why you can see the nail and screws. That's not an issue as it gets covered. The rest of it is not great. It looks like 2 pac and occasionally there will be li...
I got my own dishwasher it was new in packaging and they installed it and then removed it for the flooring. The kitchen...
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Raejo
10 August 2019
Re: Kitchen and appliances damaged by kitchen companyKitchen Corner
21
Aug 10, 2019 11:03 pm
Here are some more photos of more damage and defects. There’s actually a lot more this is just a portion of the damage and defects https://forum.homeone.com.au/u/90899_1565441913.png https://forum.homeone.com.au/u/90899_1565441965.jpeg https://forum.homeone.com.au/u/90899_1565441996.jpeg https://for...
Here are some more photos of more damage and defects. There’s actually a lot more this is just a portion of the damage a...
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Raejo
12 August 2019
Re: Kitchen and appliances damaged by kitchen companyKitchen Corner
26
Aug 12, 2019 11:05 pm
Hi could I ask how you can tell its HMR? thanks
Hi could I ask how you can tell its HMR? thanks
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Raejo
10 August 2019
Re: Kitchen and appliances damaged by kitchen companyKitchen Corner
22
Aug 10, 2019 11:14 pm
Also I have taken photos of the sticks could anyone tell me what material? I’ve had feedback that this does not appear to be moisture-resistant? Just plain old ordinary mdf? And also taken photo of cross section and piece of cut off that I took apart I’m having a hard time loading the photos so I’m ...
Also I have taken photos of the sticks could anyone tell me what material? I’ve had feedback that this does not appear t...
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Raejo
10 August 2019
Re: Kitchen and appliances damaged by kitchen companyKitchen Corner
23
Aug 10, 2019 11:19 pm
And is this normal for installation of butlers sink? The silicone looks super messy also the silicone peels off very easily just from a touch. https://forum.homeone.com.au/u/90899_1565442999.jpeg https://forum.homeone.com.au/u/90899_1565443039.jpeg https://forum.homeone.com.au/u/90899_1565443058.jpeg
And is this normal for installation of butlers sink? The silicone looks super messy also the silicone peels off very eas...
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Raejo
13 August 2019
Re: Kitchen and appliances damaged by kitchen companyKitchen Corner
28
Aug 13, 2019 11:56 pm
It says it on the CNC stickers. And it looks like it from the pictures. HMR board actually costs me less to buy than standard PB because of the volume that it is made and used in the kitchen industry. It's the default board. Yes I had a closer look and you’re right thank you. Also do you think thes...
Yes I had a closer look and you’re right thank you. Also do you think these defects can be “touched up”? which is what ...
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