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HN Flooring Team
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Posts
HN Flooring Team
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22 July 2014
128
Jul 22, 2014 5:03 pm
No chemicals needed to clean, now that is salesman talk right there. I am a full time member on the carpet cleaners forum here in Australia and there are no members on there that would agree with your statement at all. We have cleaned smartstrand with water only and the results were a disgrace. I i...
Independent surveys such as the Brandware Research study have found that 9 out of 10 Smartstrand owners say they would ...
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HN Flooring Team
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22 July 2014
126
Jul 22, 2014 2:47 pm
[quote="judydg"]Just saw an advert in the West Australian for Smartstrand - looks like it is available in the O'Connor & Cannington stores. I'll be going to have a look as it sounds a great carpet. Not too sure about the issues mentioned a few posts back by tumble who is a carpet clean...
Just saw an advert in the West Australian for Smartstrand - looks like it is available in the O'Connor Cannington stores...
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HN Flooring Team
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21 February 2014
62
Feb 21, 2014 10:36 pm
Yes , the standard of clicking vinyl in the market is terrible, suffice to say many major brands are being pulled from the marketplace as they are failing. As we sell Allure Lock, we have no such issues. Allure Lock was the first locking vinyl plank in the world and is still the best - it may be on...
This is the same Allure Lock as sold in the US correct? There seems to be a lot of negative feedback online over issues...
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HN Flooring Team
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21 February 2014
6
Feb 21, 2014 5:33 pm
A "standard" bedroom will be anywhere from around $350 say up to $1,000 depending on what quality you like. A "master" bedroom will depend on if it has a wir, but would be another 20% more (bigger) in most cases. You can pop into our Sunshine store to see various options. Faz is ...
A standard bedroom will be anywhere from around $350 say up to $1,000 depending on what quality you like. A master bedro...
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HN Flooring Team
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21 February 2014
60
Feb 21, 2014 5:04 pm
Both come with lifetime wear warranties. What is the warranty on the Click loc system? Being that Vinyl is somewhat of a softer material, it's fair to say the click system is potentially going to wear out long before the wear layer has a chance to.... This is generally the biggest issue from what w...
What is the warranty on the Click loc system? Being that Vinyl is somewhat of a softer material, it's fair to say the c...
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HN Flooring Team
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17 February 2014
58
Feb 17, 2014 10:30 pm
Hey HN team -- just a quick question. If we want to get the smartstrand carpet (or any carpet really) and the vintage floorboards, when laid will they be on the same level or do we need to allow for it in some other manner? (Also asking as we will have tiles in the bathroom and want to ensure that ...
Thanks for the questions, The best thing to do is measure the height of your tiles and then visit your local HN franchi...
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HN Flooring Team
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17 February 2014
120
Feb 17, 2014 10:20 pm
Hey HN, Wanna update us on the outcomes of the Feb conference? any new colours/styles/prices and when to expect them? J Hi again :) It's best at this point in time to pop into your local store and speak to your local franchisee. There are some developments however due to commercial sensitivities, w...
Hi again It's best at this point in time to pop into your local store and speak to your local franchisee. There are som...
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HN Flooring Team
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17 February 2014
10
Feb 17, 2014 10:11 pm
Our premium Moso Strand Woven solid bamboo flooring with its licensed Unilin clic profile will be around $100m2 (check your local store for current promotions and pricing for greater accuracy) fully installed with a lifetime structural warranty. Around 10 colours to choose from. Being coated with 10...
Our premium Moso Strand Woven solid bamboo flooring with its licensed Unilin clic profile will be around $100m2 (check y...
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HN Flooring Team
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7 February 2014
118
Feb 07, 2014 6:05 pm
Hi, In terms of foot prints and vacuum marks, all cut pile carpets will show these up. Loops show less, and in some cases none, whilst level cut loops (patterned) also show a little less. The only way to totally eradicate the chance of seeing them is to buy a low level commercial style loop pile; no...
Hi, In terms of foot prints and vacuum marks, all cut pile carpets will show these up. Loops show less, and in some case...
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HN Flooring Team
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6 February 2014
4
Feb 06, 2014 11:14 pm
Tile removal ranges from $20 all the way up to $38.50, depending on who you use. There are many varying degrees of professionalism and varying outcomes (ie if you pay more you can have an almost dustless experience as they use fancy extractors etc). It's always best to try to get back to the subfloo...
Tile removal ranges from $20 all the way up to $38.50, depending on who you use. There are many varying degrees of profe...
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HN Flooring Team
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6 February 2014
2
Feb 06, 2014 11:06 pm
Removing the old will cost between $4400 and $7700, depending on who does it (that's the least expensive and most expensive we have heard of .... The two extremes if you like)......Whilst we do not do it, most of our flooring franchisees will be able to assist you with a contact in your local area. ...
Removing the old will cost between $4400 and $7700, depending on who does it (that's the least expensive and most expens...
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HN Flooring Team
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30 January 2014
4
Jan 30, 2014 6:42 pm
Hi, You need to stipulate to your builder that the slab is to be no greater than +/- 3mm per metre (using a straight edge on the slab) for a start. That is most manufacturers maximum accepted tolerance. Less than that is even better. Secondly, if you ask your flooring provider to come and check the ...
Hi, You need to stipulate to your builder that the slab is to be no greater than +/- 3mm per metre (using a straight edg...
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HN Flooring Team
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27 January 2014
116
Jan 27, 2014 2:34 pm
HNFT, Do you know when the Feb conference is? Just so we know when to pop back to HN and check out the new range/colours - should we wait till March or is it early Feb? Thanks! Hi Jase_Dave, The conference is in early Feb, however we would give you two bits of advice; a) Any "new" product...
Hi Jase_Dave, The conference is in early Feb, however we would give you two bits of advice; a) Any new products / desig...
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HN Flooring Team
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25 January 2014
55
Jan 25, 2014 5:29 pm
Hi HN Can you advise if these are now known under different colour names? I have been looking at "Nova Brown" and "Nova Grey"... Thanks in advance. When it first launched, Vintage was a standard sized length and 12mm thick. Due to its success, the range was made into two new and...
When it first launched, Vintage was a standard sized length and 12mm thick. Due to its success, the range was made into...
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HN Flooring Team
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22 January 2014
4
Jan 22, 2014 5:14 am
All laminate flooring sold by Harvey Norman is made using HDF core boards. Classica is a premium quality laminate and as such is constructed to a premium standard that includes an HMRHDF substrate and a higher than average number of grams per square metre of resin impregnated aluminium oxide on the ...
All laminate flooring sold by Harvey Norman is made using HDF core boards. Classica is a premium quality laminate and as...
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HN Flooring Team
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19 January 2014
2
Jan 19, 2014 9:10 pm
Hi Scott, Sorry for the delay. Classica has 12 different boards too, 6 designs reversed which creates 12 unique boards randomly packed. It's a great product, one of the first wide and long planks on the market. With the sales on at the moment, it's a great time to lock some product away.
Hi Scott, Sorry for the delay. Classica has 12 different boards too, 6 designs reversed which creates 12 unique boards r...
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HN Flooring Team
User avatar
13 January 2014
112
Jan 13, 2014 11:38 am
Thanks jaepee, Spoke with our local HN and they advised there is a big conference meeting in Feb in relation to the smart silk carpet and whether they will continue to stock it etc so will ask again in March to see how it went. Hi Jase_Dave, Harvey Norman have no plans whatsoever to not offer the f...
Hi Jase_Dave, Harvey Norman have no plans whatsoever to not offer the fantastic carpet innovation that is Smartstrand.....
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HN Flooring Team
User avatar
13 January 2014
111
Jan 13, 2014 11:27 am
Do all HN stores have the same offers/specials/prices? TIA. Hi MIssyP, Advertised specials are honoured by all Harvey Norman Flooring Franchisees in accordance to the advertising. In respect to pricing in general please see our response to the post from jaepee36.
Hi MIssyP, Advertised specials are honoured by all Harvey Norman Flooring Franchisees in accordance to the advertising....
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HN Flooring Team
User avatar
13 January 2014
110
Jan 13, 2014 11:24 am
Hi HNFT :) We are looking to carpet 3 bedrooms in the near future and we are located south east of Brisbane. We are looking at the SmartStrand Silk Classic and need to carpet 43 square metres roughly. We would like the 11mm cloud 9 cumulous underlay as well. Underlay states $22/lineal metre and the...
Hi, The price you purchase the goods and services for are generally determined by each individual franchisee, however a...
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HN Flooring Team
User avatar
4 December 2013
4
Dec 04, 2013 6:18 pm
Hi, I am wondering if anyone has used Godfrey Hirst eco+ soft to touch carpet? Anyone recommend it? It's a good carpet, made by a very reputable manufacturer here in Australia. Reports in the industry are all positive. We don't sell it as we have the original Triexta carpet made by Mohawk called Sm...
It's a good carpet, made by a very reputable manufacturer here in Australia. Reports in the industry are all positive. ...
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