Thanks for everyone's concern. We have been told that people just made some mistakes and then it was too hard to get the trades to come and fix mistakes from mid November and all of December so basically nothing has been done.
Thanks Gaviscon Girl, I will call when HBC are back from Christmas break. It really isn't good enough. I have been so frustrated over the last month, I have shed quite a few tears. I desperately wanted to be in the house for my daughters birthday but it doesn't look like that will happen.