Browse Forums Building A New House 1 Mar 24, 2011 8:43 am Hi all, We have built a new home in north shore of Sydney. Researching about which company phone line to go for, got to know that the initial connection to new homes is done only by Telstra ? Also, they charge $300 as call-out fees ! That's so expensive !!? Are there any other companies which can do the new home connection or is it only Telstra ? Thanks ! Re: New Home telephone connection..is it only Telstra ? 2Mar 24, 2011 9:31 am I think optus may be able to, if they service your area. But if they don't, there's no avoiding the Telstra connection fee. If you go through any other provider they will just pass the Telstra fee on to you. Metricon Riva 33 - http://herlihy-riva.blogspot.com Site start 15/03/2010 - Handover 23/12/2010 9 months and 8 days (284 calendar days) from site start to handover Re: New Home telephone connection..is it only Telstra ? 3Mar 24, 2011 11:21 am If it's underground then it's only Telstra that can hook you up - we wanted to go with Optus because Telstra is pathetic - we have no choice until Optus pays to lay their own cables underground. Sleven Moved into our Atlantique MkII 36 by Carlisle Homes Re: New Home telephone connection..is it only Telstra ? 4Mar 24, 2011 1:19 pm sleven If it's underground then it's only Telstra that can hook you up - we wanted to go with Optus because Telstra is pathetic - we have no choice until Optus pays to lay their own cables underground. which Optus will never do... I think they have even stopped the roll out of HFC (Cable) so and Being that Telstra is the only ones who can techincally connect you to an exchange as they are the National Carrier... The $299 Fee Covers: The Techs Time, the cable from the Street to your house. and some times it isn't just one Tech... One tech to run the cable, one tech later on to connect the House.. plus time at the exchange/ Pilars and Pits Kodiak Data Cabling onFaceBook Consult*, Design and Installation Data, TV, Home Theatre/ AV Cabling, Multi Room Audio, IP CCTV and Door Intercoms Ask for a Quote. *DIY DATA Cabling Is Ilegal Re: New Home telephone connection..is it only Telstra ? 5Mar 25, 2011 11:13 am What is the difference of connecting to telstra or optus? I am not a tech person, so sorry for the stupid question. Which one is better if we have a choice to choose? thanks Re: New Home telephone connection..is it only Telstra ? 6Mar 25, 2011 1:03 pm if you want adsl then your only choice is to be connected to the Tesltra PSTN http://en.wikipedia.org/wiki/PSTN then after that you can choose who ever as your actual provider (unless of course you live in an area where Telstra is the only choice over then wireless Broadband) Optus only Runs a HFC (Cable) network in selected cities and areas of said cities. so you might be able to get them as your carrier but AFAIK you are then are forced to use their products only (other then a third party VoIP providers) Kodiak Data Cabling onFaceBook Consult*, Design and Installation Data, TV, Home Theatre/ AV Cabling, Multi Room Audio, IP CCTV and Door Intercoms Ask for a Quote. *DIY DATA Cabling Is Ilegal Re: New Home telephone connection..is it only Telstra ? 8Mar 25, 2011 1:26 pm kel Pugs many thanks for your reply. so which ons is better? HFC(Cable) or ADSL? depends which one suits your needs and is in your area..... tho for me even if I had access to Optus HFC I wouln't use it purely because I and my wife depsise Optus Kodiak Data Cabling onFaceBook Consult*, Design and Installation Data, TV, Home Theatre/ AV Cabling, Multi Room Audio, IP CCTV and Door Intercoms Ask for a Quote. *DIY DATA Cabling Is Ilegal Re: New Home telephone connection..is it only Telstra ? 9Mar 25, 2011 4:17 pm fulltilt ADSL2+ is better, but I think the decision is more: If you only get HFC what choice of ISP & telco do you have : ONE, that being Optus If you only get "copper" (ie Telstra underground) you get a better choice of ISP & carrier. Depending on where you are your ISP can be Telstra, or a reseller or someone else like TPG (they run a mix of Telstra reselling and their own gear, depending on your exchange). You can then choose your telco, or a naked ADSL option. Of course ADSL2 (+) is better but i was usingf adsl as a genric term for a service that comes over POTS. tho if anyone is on a RIM or PGS then you can't get the adsl2(+) service at all unless th ecab is wired for it.. and PGS you are stuck on what ever telstra tells you are.. because still at the end of the day Telstra are only mandated to deliver dial tone (how ever they deam it to be deilvered ) so via normal Ful copper to the Exchange , RIM/ PGS and even 3g it is thier call.... Kodiak Data Cabling onFaceBook Consult*, Design and Installation Data, TV, Home Theatre/ AV Cabling, Multi Room Audio, IP CCTV and Door Intercoms Ask for a Quote. *DIY DATA Cabling Is Ilegal Re: New Home telephone connection..is it only Telstra ? 10Mar 26, 2011 7:30 am Basically yes. Telstra are the provider enabled to make the connection,they own the main infrastructure and basically hold you(other telco`s too) to ransom. If you want a phone line connected to your house then telstra is the only way,and they will quietly slip $300 from your back pocket for 10mins work(provided your elec already dug the trench and laid the cable for you) Re: New Home telephone connection..is it only Telstra ? 11Mar 26, 2011 9:08 am Phillshz Basically yes. Telstra are the provider enabled to make the connection,they own the main infrastructure and basically hold you(other telco`s too) to ransom. If you want a phone line connected to your house then telstra is the only way,and they will quietly slip $300 from your back pocket for 10mins work(provided your elec already dug the trench and laid the cable for you) It is alot longer then 10mins of work.... most "elecs" don't touch the External Lead In. Kodiak Data Cabling onFaceBook Consult*, Design and Installation Data, TV, Home Theatre/ AV Cabling, Multi Room Audio, IP CCTV and Door Intercoms Ask for a Quote. *DIY DATA Cabling Is Ilegal Re: New Home telephone connection..is it only Telstra ? 12Mar 26, 2011 7:38 pm We are about to have our PCI this coming week and over the last week I sorted out connections to phone, gas etc etc. I cannot stand telstra and refuse to have any dealings with them. I called optus as I have my mobile and internet already with them. I got put on a cap home phone plan for $35 and with that I get a little black box that plugs into a power socket (I think) and it runs off the wires above not under and it runs on the 2G network so works everywhere. It's a wireless system. The best thing no connection fee, no call out fee. It's getting posted to me and all I have to do is call and activate when we move in. We already have our home phone number.....very happy!!! No telstra, no fees and almost moving in!!! I hope this helps. viewtopic.php?f=31&t=40976 Aug 26/10 -Land settle Oct 1-Signed UE Nov 4 -Site Cut 22 -Slab 26 -Frame Dec 17 -Lock Up Feb 1/11 -Fixing Mar 31+Apr 14 -PCI cancelled Re: New Home telephone connection..is it only Telstra ? 13Mar 26, 2011 9:08 pm Pugs Phillshz Basically yes. Telstra are the provider enabled to make the connection,they own the main infrastructure and basically hold you(other telco`s too) to ransom. If you want a phone line connected to your house then telstra is the only way,and they will quietly slip $300 from your back pocket for 10mins work(provided your elec already dug the trench and laid the cable for you) It is alot longer then 10mins of work.... most "elecs" don't touch the External Lead In. Hmmm,well it might be technically more than 10mins but it was quick. The elec dug the trench and laid the cable at rough in. If it wasn`t telstra acting on their own (before i had even contacted them) then i assume the elec came back later after the rough in and installed the little light grey plastic lockable telsta box thats now under my meter box. I was told telstra would be out to complete the connection between 8-12. A phone call from the telstra tech(from my own new ph no) at 9am tells me he didn`t do much at all and just basically connected the exposed line protruding from the hole in the gyprock wall inside the house to the socket he installed on the wall(it wasn`t there at 5:30pm on the day before). Sounds like a quick & easy 3 gorrillas if you ask me. Re: New Home telephone connection..is it only Telstra ? 14Mar 27, 2011 12:41 pm ok so they spent 10mins at your place...... not factoring in the other time they spent at the pits, pilars and the exchange to get it all working...... Kodiak Data Cabling onFaceBook Consult*, Design and Installation Data, TV, Home Theatre/ AV Cabling, Multi Room Audio, IP CCTV and Door Intercoms Ask for a Quote. *DIY DATA Cabling Is Ilegal Re: New Home telephone connection..is it only Telstra ? 15Mar 27, 2011 1:57 pm Pugs ok so they spent 10mins at your place...... not factoring in the other time they spent at the pits, pilars and the exchange to get it all working...... True the whole job from start to finish may have been more than 10 mins,perhaps each section needed 15 or so mins. It`s still a quick $300 and given the reoccuring sentiment members in this thread have towards the big T,it`s no wonder we don`t enjoy being bent over by them due to their monopoly,they could charge 3k and we would still have to pay it. 3 48393 Hi all I'm currently building a duplex in Sydney and we need to do a new water connection to the second unit. 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