Hi willpower thanks for ur wishes. we have already signed the contract yesterday just thinking of that 5 day cooling off period. we really are in a confused state at the moment. Do not know even if we are 100% sure. we have got a 3 mth old and a 3 yr old kids at home which itself is hard to manage and then going to these appointments from cranbourne to sunshine take us the whole day just thinking of those discomfort we just signed. we have already been with them for past 2 mths. Dont know if we could do all this again. but as you said it is a big investment we really should be very careful. so really dont know what to do now.