Browse Forums General Discussion Re: Superior Building Group 21Jun 03, 2016 3:49 am forsay77 They will promise you the world until you sign th econtract and then it is all downhill. Customer Service is non existent, we are still waiting on things to be completed 2 years after we've moved into home. We've had a plumbing defect which left our floors and powder room flooded and still waiting on them to repair 3 months on!!! Honestly all the little extras you get over other builders arent worth the heartache we have had. Been an absolute nightmare. we arent the only ones that have had this issue either. If you do decide to go with them, please be sure to get everything in writing, dont move in until everything is complete and when your 3 month maintenance is due, keep on them. We are still waiting on the 3 month maintenance 2 years on. Re: Superior Building Group 23Jun 05, 2016 10:40 pm No we didn't but we wish we did! 3.5 months in after a plumbing defect caused water damage to flooring and whole powder room and they're still telling us they're in the process of going through insurance! This on top of still waiting on things to START being repaired from 3 month maintenance after being in home over 2 years plus painting etc to be finished which they promised at handover! Honestly the extras they give on top of better builders isn't worth the heartache that you'll go through. Our whole experience ruined by this company Re: Superior Building Group 25Jun 05, 2016 11:41 pm I am so sorry to hear that. I know it is a heartache when we spent much for our house. We will be having an independent inspector making sure everything will be right. I hear a lot of bad stories from different builders even from metricon,porter davis etc. hopefully ours would be fine. Re: Superior Building Group 32Jul 21, 2016 9:26 am Hi Ive just found this post. We are also considering building with SBG. We are buying an off the plan house, we have looked at their displays and we are happy with the finish and standard of quality but thats just fro viewing their displays. Would love to hear from anyone who has recently finished building with them. Were you happy with quality etc? Re: Superior Building Group 33Aug 10, 2016 12:24 pm Hi CELIA2010, I also just signed contract with SBG and now waiting for the land to title. So far my experience with them is good and we liked their inclusions. I wouldn't say they are cheap when considering other builder like Metricon but what attracted me was them being very flexible. Specially they did a custom design for us as per our requirements based on one of their plans and there was nothing much for us to upgrade as well. I would also love to hear from anyone else who recently finished building with them. Cheers Re: Superior Building Group 34Aug 10, 2016 6:47 pm I have started building with SBG and we just did the frame stage. I hired our own independent building inspector, so far so good as per The inspector-he said good build. Will be posting here updates. Re: Superior Building Group 35Aug 11, 2016 9:23 am Hi Kayz20, Great to hear you already started building and wish you good luck with the build. Would you be able to post some pictures as you progress? And also do share any learning with your build process. Re: Superior Building Group 37Aug 24, 2016 1:36 pm Kayz20 I have started building with SBG and we just did the frame stage. I hired our own independent building inspector, so far so good as per The inspector-he said good build. Will be posting here updates. Hi Kayz20, We are also building with SBG. Now at the frame stage. We have also signed up with an independent Inspector. Frame stage inspection is yet to happen. So far , their customer service is good. They were very flexible with us, and we are happy with the custom made plan and the upgrades we've ended up with. Kayz20, would love to hear from you, since you are also in the frame stage. Do you recon, they'll finish before christmas? Cheers Re: Superior Building Group 39Aug 30, 2016 2:32 pm Kayz20 Yes they will finish before christmas. Our target is 1st week of dec if weather continues to be good and tradies' work is good. Thats so good to know. Our contract says, completion is in feb 2017. We are worried, that they will drag this till next year.. 4 15677 Hey guys building a new place through a volume builder and just wondering if i should complain to the site supervisor as we just had plasterboard installed. Looks like… 0 11858 |